Teams at Talkdesk

Responsible for new business development and closing enterprise Financial Services deals. Build and expand strategic customer and partner relationships, manage end-to-end complex SaaS sales cycles, meet revenue quotas, develop sales strategy and forecasts, coordinate cross-functional resources, communicate market feedback, and prioritize customer needs. Heavy travel (50%+).

Executive leader owning global post-sales customer organization (Professional Services, Support, Success, Enablement). Define and scale unified delivery across CCaaS and AI/agentic solutions, drive NRR, time-to-value, ROI, P&L, cross-functional alignment, and build high-performing global teams and Forward Deployed capabilities.

Senior technical lead for APAC partners driving partner enablement, co-selling, and technical leadership around Talkdesk CCaaS/CXA. Responsibilities include advanced demonstrations, solution design, ecosystem integrations, Agentic AI implementations, partner competency development, and regional representation with ~35-70% travel.