Jobs at tastylive

Provide frontline technical support for traders via phone, email, and chat. Troubleshoot hardware, OS, networking, connectivity, and platform access across desktop, web, and mobile. Document issues in Salesforce and JIRA, escalate to engineering, test updates in staging, and help educate users on platform navigation and configuration.

Lead platform-level product strategy and execution for onboarding, account security, funding, and shared UI components across mobile, web, and desktop. Define accessibility standards, metrics (OKRs/KPIs), and ROI-driven business cases. Coordinate cross-functional teams and vertical product lines, use AI/ML and advanced analytics for personalization and discovery, and monitor post-launch performance and reliability.

Lead best execution and trade surveillance for the broker-dealer, owning program policies, regulatory reporting, trade lifecycle operations, surveillance systems tuning, execution quality analysis, and cross-functional remediation and projects.

The Senior Product Manager will own the investment experience at tastytrade, driving business outcomes, managing stakeholder relationships, and developing the investing product portfolio from concept to execution.

Lead the strategy and execution of tastytrade's futures trading experience, ensuring a reliable interface while driving business outcomes and collaborating across teams.

The Affiliate Relationships Manager will drive revenue growth through affiliate marketing, manage affiliate relationships, optimize performance, and support strategic partnerships.

The Lead Product Manager will oversee the core platform experience, drive the customer journey, set standards, and leverage emerging technologies while mentoring the product team.

The Trade Desk Representative will provide customer support through phone, chat, and email, assist with complex trading operations, and analyze customer positions to suggest trading strategies.

Lead the best execution and trade surveillance program, ensuring compliant trading practices, managing operations, and utilizing technology to enhance monitoring and reporting processes.