Teams at TransUnion

Own technical client relationships for TransUnion Marketing Solutions audience engagements. Lead onboarding, implementation, workflow execution, issue resolution, escalations, and cross-functional coordination. Translate client requirements into configured solutions, analyze data flows and integrations, mitigate delivery risks, and educate technical and non-technical stakeholders. Apply AdTech, MarTech, audience platform, API, and digital advertising expertise while managing multiple client engagements and dependencies.

Leads complex billing adjustments and disputes, investigates billing failures and revenue leakage, performs root-cause analysis, prepares credit and debit memos, coordinates approvals across Sales, Operations, Finance, Legal, and IT, manages escalation reporting, supports mass adjustment uploads and audits, and coaches analysts on problem resolution and ledger accuracy.

Leads market planning and growth strategy for TransUnion’s Life Insurance business. Develops market-informed priorities, go-to-market strategies, value propositions, and thought leadership; translates insurance, actuarial, underwriting, and data concepts into executive recommendations. Partners with sales, analytics, product, and senior leadership to validate opportunities, reposition solutions, manage dependencies, and drive strategic initiatives. Represents the company in customer and industry engagements, with approximately 10–20% external engagement.