Teams at Twilio

Manage and mentor a team of machine learning and data engineers, overseeing ML model development, data pipelines, and collaborating with product teams on technical requirements.

Lead Twilio's Reliability Engineering architecture: define reliability strategy, design and operate scalable fault-tolerant systems, set standards and paved roads, drive cross-org architecture, mentor engineers, and implement observability, incident response, SLOs, and cost/capacity management.

This role involves managing ISV customer accounts, executing account strategies, driving revenue, and collaborating with cross-functional teams for optimal performance.