Teams at University of Maryland Global Campus

Lead Conversational AI Developer responsible for developing chatbots and virtual assistants, integrating AI technologies, and improving user interactions through data analysis and software development.

The Vice President of Financial Aid will lead the financial aid programs, ensuring compliance, enhancing learner services, and developing strategies for enrollment and retention while leveraging data analytics and AI.

Provide consultative financial counseling to learners on federal student aid, FAFSA, military and employer benefits, payment plans, and billing. Engage via high-volume inbound/outbound calls, chat, email, and SMS; document interactions in CRM; collaborate with Admissions, Financial Aid, and Success Coaches to resolve balances and support enrollment and retention.