Teams at US Acute Care Solutions

Researches and resolves insurance and contract claims to maximize collections and minimize denials. Performs payer follow-up via phone and web portals, maintains worklists/KPIs, updates SOPs and payer matrices, escalates issues, and supports team and departmental process improvements in a remote setting.

Provides administrative and office-management support to medical directors and site leadership across healthcare locations. Coordinates calendars, meetings, agendas, minutes, expenses, clinician onboarding, orientations, system usage, hospital communications, and recognition programs. Serves as a liaison among physicians, hospital personnel, corporate teams, patients, and regional leadership while maintaining confidentiality, accuracy, and timely execution with limited supervision.