Teams at VITAS Healthcare

Schedule and confirm timely admissions by processing referrals, offering same-day appointments, maintaining scheduling tools, participating in daily check-ins, collaborating with admissions and sales teams, handling inbound calls via Cisco phone system, recording data accurately, escalating clinical issues, and supporting admissions goals and quality monitoring.

The VITAS Sales Representative educates healthcare professionals about hospice care, builds relationships, and guides in understanding the hospice value proposition while ensuring timely patient care.

The Program Scheduler processes new referrals, schedules appointments, ensures resource availability, and provides excellent customer service while supporting the admissions team.