Teams at VSP Vision Care

Design, develop, and troubleshoot SAP reporting solutions, data marts, OLAP and dashboards. Translate business needs into BI solutions, follow data management processes, analyze trends, collaborate on database and architecture design, and evaluate future data delivery tools.

Lead enterprise digital transformation strategy and execution by partnering with business and technology leaders. Drive program management, change management, vendor selection, process re-engineering, team building, and cross-functional adoption to deliver measurable business value across global supply chain and enterprise functions.

Provide timely, accurate customer support across phone, in-person, and online channels. Research and resolve routine to complex inquiries, document interactions, educate customers on products/services, identify trends, assist with order/payment/eligibility/claims processes, perform QA testing as needed, and occasionally travel for events or client meetings.