Teams at Vynca Inc

The Lead Care Manager serves as the primary client contact, coordinates care across providers, develops and updates care plans, connects clients to community supports, conducts outreach and documentation in EMR/CRM, uses evidence-based practices, and ensures program compliance and reporting.

Build, operate, and scale AWS cloud infrastructure and Kubernetes workloads using Terraform and Helm. Improve observability, define SLIs/SLOs, automate deployments and incident response, support on-call rotation, and implement security and compliance (HIPAA, SOC 2) best practices while partnering with product and engineering teams.

Lead Care Manager coordinates person-centered care for clients with complex needs. Responsibilities include assessing physical, behavioral, and social needs; developing care plans and SMART goals; connecting members with healthcare, social, housing, transportation, and community services; advocating with providers; conducting outreach; documenting activities in CRM and EMR systems; tracking outcomes; and completing compliance reporting.