Teams at Warby Parker

Serve customers on the retail sales floor by communicating Warby Parker’s values, providing product knowledge and style advice, delivering exceptional service, supporting team needs, and suggesting improvements to the eyewear-shopping experience. The role requires strong communication, adaptability, organization, teamwork, customer focus, and interest in fashion and technology.

Provide exceptional in-store customer service, communicate Warby Parker’s brand values, demonstrate product knowledge, offer style advice, support sales-floor operations, improve the retail experience, and contribute to an inclusive team culture. The role requires adaptability, organization, strong communication, customer focus, and interest in fashion and technology.

Supervise retail sales operations and lead the sales floor when management is absent. Responsibilities include opening and closing the store, delivering customer service and style advice, communicating brand values, supporting team touch-bases, improving processes, and fostering an inclusive, high-performing environment.