Jobs at Wilson Language Training

Manage the Acadience K-12 reading and math assessment products and platform, including roadmap planning, requirements, user stories, usability research, product analytics, development coordination, testing, launch, and go-to-market support. Collaborate with researchers, designers, engineers, customer-facing teams, and organizational leaders to prioritize initiatives, mitigate risk, improve user satisfaction, and support successful product adoption.

Support Sales, Marketing, and Customer Success by maintaining Salesforce data hygiene, building reports and dashboards, supporting forecasting and territory planning, improving processes, administering CRM workflows, performing data audits, and enabling cross-functional projects and CRM enhancements.

Support the Engineering team by assisting with data ingestion, transformation, and pipeline development; perform exploratory data analysis and visualizations; build/query SQL databases; contribute to codebases using Git; document pipelines and findings; complete well-scoped software tasks under mentorship.

Deliver in-person and virtual Fundations and Just Words professional learning and classroom coaching for educators nationwide. Schedule and report assignments, support implementation fidelity, facilitate workshops and certifications, consult with teachers and administrators, represent Wilson at events, and support continuous improvement of coaching and presentation practices.

Manage a portfolio of K-12 customers as the primary post-sales contact to drive retention, renewals, and expansion. Deliver high-touch onboarding, training, and enablement (virtual and in-person), analyze customer data, reduce churn, identify upsell opportunities, collaborate with Sales and internal teams, and represent the customer voice to improve products and outcomes.