Teams at WM

Handle inbound and outbound sales to acquire and upgrade customers, meet revenue quotas, prospect and build pipeline, use CRM and forecasting, qualify clients via consultative selling, and track sales activity and results.

Handle retention of at-risk or cancelling customers by renegotiating contracts, resolving service issues, right-sizing/pricing, and upselling. Meet revenue targets, manage cases within SLAs, coordinate with cross-functional teams, and document activity in a CRM. Hybrid role with in-office days Tuesday–Thursday.

Make inbound and outbound sales calls to acquire new customers and upgrade existing accounts to value-added services. Prospect via phone, email, and virtual channels; manage pipeline and forecasts in a CRM; meet quota and performance metrics; research accounts and follow Rules of Engagement. Support projects and perform other assigned duties.