Jobs at Wolters Kluwer

Builds, validates, and continuously improves AI-enabled pharmacy solutions as the embedded pharmacist domain expert. Translates pharmacist workflows and clinical reasoning into agent logic, guardrails, evaluation rubrics, quality standards, and acceptance criteria. Partners with product, engineering, design, quality, legal, and editorial teams to assess AI accuracy, safety, traceability, and workflow fit. Owns domain quality through launch and ongoing monitoring, researches relevant AI regulations, and represents the company in pharmacy AI thought leadership.

Leads the enterprise cybersecurity incident response program, including incident command, investigation, containment, recovery, post-incident reviews, and continuous improvement. Oversees global 24x7 response operations, develops response teams and playbooks, manages security technologies such as SIEM, SOAR, EDR/XDR, and digital forensics platforms, and communicates risks and incidents to executives and stakeholders. Partners with Legal, Privacy, Risk, Compliance, and technology teams to address regulatory requirements, improve detection capabilities, and strengthen organizational resilience.

Supports and enhances an enterprise digital commerce platform by resolving eCommerce issues, documenting requirements, coordinating cross-functional releases, contributing to product strategy and roadmap planning, maintaining production playbooks, managing data stewardship, and validating platform enhancements. The role also leads operational enablement for products sold online and communicates with internal stakeholders about defects, enhancements, and questions.

Leads a business and product portfolio comprising multiple technical and business projects. Oversees program strategy, execution, governance, stakeholder engagement, risk and issue management, resource allocation, quality, documentation, reporting, and financial oversight. Coordinates cross-functional teams, manages schedules and budgets, facilitates executive governance forums, and ensures projects deliver measurable business outcomes. The role requires at least seven years of project management experience and operates in a hybrid model near New York City or Chicago.

The Lead Product Manager will own customer and business outcomes for Wolters Kluwer’s CLC portal products, including MyCT and CT Advantage. Responsibilities include customer research, problem discovery, product prioritization, experimentation, prototyping, product launches, adoption, and continuous improvement. The role partners with Engineering, Design, Marketing, Sales, Customer Success, Operations, and domain experts, using customer evidence, business data, telemetry, and AI-enabled product development practices to guide decisions and deliver measurable value.

Leads enterprise monitoring and observability strategy, architecture, modernization, and transformation. Defines target-state architecture, standards, roadmaps, operating models, and governance across infrastructure, cloud, applications, and operations. Establishes observability engineering, automation, AIOps, SRE, event intelligence, and service health capabilities. Integrates telemetry with ITSM, CMDB, ServiceNow, incident management, and automation platforms while influencing executives, mentoring technical leaders, evaluating vendors, and driving measurable reliability and operational improvements.

Supports digital content management across products by documenting workflows, maintaining content catalogs, applying taxonomies and ontologies, improving tagging and enrichment, testing content ingestion, coordinating syndication, and supporting content strategy. Collaborates with product, technology, and operations teams to ensure content meets customer and product requirements. Requires experience in digital publishing, editing, production, web technologies, and healthcare-related content.

Manages a portfolio of scholarly medical journals, supporting editorial development, journal strategy, stakeholder relationships, financial performance, reporting, promotion, contracts, and publishing initiatives. Coordinates cross-functional projects, monitors KPIs, manages digital content and metadata, supports budgeting and forecasting, and identifies opportunities to improve journal products and services. Requires at least three years of print and digital publishing experience, strong communication skills, and approximately 15% travel.

Conduct outbound prospecting across email, phone, LinkedIn, and other channels; research accounts, qualify leads, manage outreach sequences, and create qualified pipeline. Maintain accurate Salesforce records, support account executives, coordinate with sales leadership, marketing, and sales operations, and optimize messaging based on performance. Own territory priorities and consistently execute daily outreach targets.

Prepares and reviews 1099 filings and assists with 1041 returns, tax estimates, forecasts, records, and compliance research. Reviews calculations, resolves documentation discrepancies, responds to tax inquiries, and generates detailed reports. The role collaborates with internal teams and stakeholders, uses tax software and Excel, manages deadlines, and may mentor team members while supporting tax projects and regulatory compliance.

Lead product strategy and delivery for tax-focused SaaS products, combining deep practitioner tax expertise with modern product practices and AI to define requirements, drive discovery, validate solutions, own roadmaps, and support commercialization and measurable customer/business outcomes.

Develops and edits print and digital content for medical education and clinical practice audiences. Manages high-volume product development projects, budgets, schedules, vendors, authors, and subject matter experts. Evaluates content quality, market viability, performance metrics, digital resources, and compliance with editorial, legal, and ethical standards. Collaborates cross-functionally to improve workflows, optimize content for digital delivery, resolve scope and quality issues, and deliver products on time and within budget.

Leads enterprise infrastructure transformation by defining multi-year strategy, modernizing cloud and platform capabilities, accelerating AI and automation adoption, guiding operating model changes, and driving organizational adoption. Partners with executives and cross-functional technology teams to establish governance, align workstreams, manage risks, measure outcomes, and realize business value. The role requires strategic technology leadership, executive communication, stakeholder influence, and extensive experience delivering large-scale modernization initiatives across complex global enterprises.

Owns partner marketing strategy, budgets, campaigns, enablement, launch readiness, and performance measurement for the Corporate and Legal Compliance partnership channel. Develops joint go-to-market plans, co-marketing programs, partner toolkits, and demand-generation initiatives. Coordinates cross-functional teams and external agencies, tracks partner-sourced pipeline and revenue, measures marketing ROI, and provides recommendations to optimize investment and partner performance.

Leads enterprise security strategy, transformation, governance, operating model design, portfolio management, regulatory readiness, and executive communications. Partners with senior technology and business leaders to reduce risk, mature cybersecurity programs, enable cloud and AI adoption, and oversee initiatives spanning IAM, vulnerability management, privacy, resilience, and technology risk. Builds performance metrics, reporting capabilities, change management practices, and organizational security capabilities while advising executives and boards.

The Content Editing Associate supports physician editors and external contributors through the medical content publication process. Responsibilities include formatting manuscripts, coordinating reviews and graphics, tracking workflows and deadlines, incorporating revisions, proofreading, checking references and links, applying style guidelines, preparing specialty meetings, and reporting progress. The role requires strong organization, communication, time management, attention to detail, and proficiency with Microsoft Office Suite.

Leads clinical AI strategy, validation, safety evaluation, and deployment for clinical decision-support solutions. Partners with Product, Engineering, Editorial, Business Development, customers, and strategic partners to ensure clinically accurate and trustworthy implementations. Designs clinical outcomes studies, translates stakeholder feedback into improvements, monitors AI and regulatory developments, and represents the organization through thought leadership. Physicians may maintain up to 20% clinical practice.

Supports sales and marketing initiatives through lead generation campaigns, sales materials, customer database management, market analysis, event coordination, proposals, performance reporting, and lead qualification. Responds to customer inquiries and collaborates with cross-functional teams. Requires at least one year of comparable sales or business development experience, with up to 10% travel for company or client events.

Leads UX strategy and design for an API developer platform, including APIs, documentation, SDKs, portals, and AI tools. Partners with Product and Engineering to shape API contracts, conduct developer research, prototype workflows, establish scalable design standards, and optimize the journey from discovery through successful API use, debugging, and monitoring. Influences senior stakeholders, tracks developer experience metrics, and mentors designers.

Build and scale sales enablement programs, competency frameworks, learning content, and operating rhythms across the HLRP organization. Partner with segment enablement, Sales, Product Marketing, Sales Operations, and subject matter experts to translate business priorities into repeatable solutions. Define success metrics, evaluate program effectiveness, leverage AI-enabled workflows, and structure content in platforms such as Seismic to improve scalability, consistency, and seller performance.