Zafran Security Benefits Overview

Lead post-sale customer success for Zafran’s cybersecurity platform, including onboarding, platform adoption, recurring check-ins, quarterly reviews, workshops, troubleshooting, and cross-functional issue resolution. Build trusted customer relationships, identify risks, translate technical problems into actionable plans, advocate for customer needs, and support training, documentation, and customer advocacy.

Manage and grow cybersecurity channel partnerships across the Western United States. Responsibilities include developing joint business plans, driving partner-sourced revenue, managing pipelines and deal registrations, enabling resellers and MSPs through training and resources, executing channel programs and co-marketing campaigns, recruiting new partners, analyzing performance, and coordinating with sales, marketing, engineering, product, and customer success teams.

Own the US production environment end to end, including AWS infrastructure, deployment automation, Kubernetes operations, CI/CD, monitoring, reliability, scaling, and incident response. Lead the growing US DevOps presence, collaborate with engineering on application investigations, and coordinate platform standards with the Tel Aviv DevOps team. The role requires strong development skills, production troubleshooting, high-availability and disaster-recovery experience, and team leadership or mentoring.