Zendesk

HQ
San Francisco
Total Offices: 3
6,277 Total Employees
Year Founded: 2007
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Zendesk Benefits Overview

Compensation + BenefitsCompany CultureWork-Life Balance + WellbeingCareer Growth + Development

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers supplemental life insurance

Offers accidental death & dismemberment insurance

Offers disability insurance

Offers charitable contribution matching

Offers occupational accident insurance

Offers retiree health & medical

Offers company equity

Offers performance bonuses

Offers employee stock purchase plan

Offers employee discounts

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Provides family medical leave

Provides fertility benefits

Offers generous parental leave

Company Culture

Provides commuter benefits

Provides a mobile phone discount

Provides free snacks and drinks

Offers legal assistance

Utilizes a flexible work schedule

Offers a remote work program

Offers diversity-based Employee Resource Groups

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Offers sabbatical leave

Provides military leave

Offers paid volunteer time

Provides paid sick days

Provides bereavement leave

Offers unpaid extended leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Provides tuition assistance

Recently posted jobs

See all jobs at Zendesk
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Zendesk

Senior Manager, Growth Analytics

6 Hours AgoSaved
In-Office or Remote
51 Locations
Software
Lead growth analytics for Zendesk’s product-led growth motion, guiding a team of analysts and partnering with Product, Engineering, Sales, Marketing, and Data teams. Define funnel metrics, measurement plans, experiments, and instrumentation across acquisition, activation, conversion, retention, and expansion. Analyze customer behavior using segmentation, cohorts, funnels, experimentation, and statistical methods. Improve self-service reporting, dashboards, metric definitions, reusable datasets, and analytics capabilities while coaching analysts and influencing senior stakeholders.
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Zendesk

Senior Director, Services Consulting, AI

7 Days AgoSaved
In-Office or Remote
10 Locations
Software
Leads Zendesk’s global AI Services Consulting organization, establishing strategy, operating models, service portfolios, governance, delivery standards, capacity planning, and commercial performance mechanisms. Builds leadership capability and scalable consulting operations while partnering with Sales, Customer Success, Product, Engineering, Finance, and executive customers. Drives measurable AI adoption, customer value, retention, expansion, delivery quality, and margin through repeatable enterprise services and cross-functional alignment.
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Zendesk

Senior Platform Architect

7 Days AgoSaved
In-Office or Remote
23 Locations
Software
Designs and leads scalable contact center architectures using Zendesk, Amazon Connect, and AWS. Defines modernization strategies, oversees integrations, governance, security, and compliance, and mentors presales specialists. Supports discovery, solution design, demonstrations, proofs of concept, presentations, and technical documentation. Collaborates with business leaders, IT teams, vendors, and partners while driving innovation in omnichannel, AI-enabled customer service technologies.
see all jobs at Zendesk