Jobs at Zip Co

Leads analytics strategy for Zip’s emerging financial products, from market sizing and launch readiness through adoption, retention, risk, and unit economics. Partners with Product, Finance, Risk, and Operations leaders to define metrics, build scalable dbt models and reporting frameworks, analyze customer and portfolio behavior, and guide strategic decisions. Establishes SQL and analytics standards, mentors analysts, and translates complex findings into recommendations for executives.

Own Zip’s affiliate and partner marketing programs end to end, including strategy, partner negotiations, campaign launches, optimization, performance reporting, and revenue growth. Manage advertiser relationships, coordinate cross-functional activation, identify monetization opportunities, and advise leadership using attribution and performance insights. The role requires strong commercial judgment, affiliate network expertise, and ownership of revenue targets across fintech, e-commerce, or marketplace channels.

Own analytical strategy and develop AI/ML models for Zip’s financial products, including cash and rent advances. Lead ambiguous 0-to-1 initiatives using bank transaction data, establish evaluation frameworks, guide risk and growth decisions, and deliver models from experimentation through production. Provide technical direction to data scientists, mentor junior team members, collaborate with engineering, and advise senior stakeholders on model trade-offs. The role requires strong financial services, statistical, research, and machine learning expertise.

Leads Zip’s US external communications strategy across corporate, consumer, executive, financial, media, and crisis communications. Develops corporate narratives, manages top-tier media relationships, supports public-company disclosures and potential Nasdaq listing activities, advises executives, oversees issues management, coordinates global communications, and manages agencies. Partners extensively with Investor Relations, Legal, Finance, Marketing, Product, and regional teams to strengthen reputation and business impact.

Leads Zip’s highest-priority cross-functional programs, special projects, integrations, and organizational transitions. Translates enterprise strategy into execution through roadmaps, governance, risk management, decision-making, executive communication, and measurable outcomes. Partners across Product, Engineering, Finance, Legal, People, Commercial, and Delivery, while improving repeatable program-management practices using Jira, Confluence, AI, and automation.

Lead corporate development activities, including acquisitions, strategic investments, market assessments, valuation, financial modeling, due diligence, deal structuring, and transaction execution. Prepare board and executive materials, coordinate advisers and stakeholders, and support strategic reviews and capital allocation decisions. The role requires financial services experience, advanced transaction modeling, commercial diligence expertise, and the ability to manage complex M&A workstreams autonomously.

Staff Engineer leading architecture and technical direction for Zip’s real-time payments and money-movement platform. The role designs reliable distributed systems, leads complex cross-team initiatives, mentors senior engineers, and improves scalability, performance, and engineering standards. It also drives responsible AI adoption across engineering through tooling, workflow integration, governance, measurement, and production-grade AI capabilities. Candidates need extensive backend, payments or correctness-critical systems, cloud, system design, and technical leadership experience.

Build and own scalable payments infrastructure for card issuing, transaction processing, and settlement. Design reliable integrations with Stripe, banking partners, and internal platforms using .NET, C#, Azure, DDD, CQRS, and event-driven architectures. Improve system reliability, observability, performance, security, and compliance while mentoring engineers and contributing to technical direction. Apply AI-assisted development across coding, testing, debugging, and engineering workflows.

Partner with the CEO and senior leaders to shape enterprise priorities, structure complex decisions, drive strategy execution, establish KPIs, resolve cross-functional trade-offs, and lead high-impact initiatives. Serve as a trusted advisor and operator who extends the CEO’s impact, creates organizational alignment, and improves workflows through AI and emerging tools.

Assistant General Counsel leading corporate transactions, M&A, strategic partnerships, complex financing, securities compliance, public company disclosures, and corporate governance. The role advises executives, manages outside counsel, develops scalable legal processes, evaluates AI-enabled legal workflows and governance risks, and mentors junior legal professionals. Candidates need 12+ years of corporate law experience, a J.D., active U.S. state bar membership, and substantial M&A, structured finance, securities, and executive counseling expertise.

Leads customer experience operations across a global BPO network. Oversees daily service delivery, vendor accountability, performance optimization, workforce planning, access management, SOP adherence, and operational improvement plans. Analyzes contact center metrics such as SLA, AHT, occupancy, CSAT, and shrinkage to drive real-time corrective actions. Executes change management, supports automation and AI initiatives, and connects frontline operations with internal CX leadership.

Own risk analytics initiatives that improve repayment rates, optimize collections costs, monitor trends and emerging risks, and evaluate external agency performance. Partner with stakeholders and vendors to develop actionable insights, support strategic decisions, and apply AI tools to automate reporting and improve collections outcomes. The role requires advanced SQL and experience in credit risk, fraud risk, collections, or related lending analytics.

Own the go-to-market systems roadmap and lead the design, configuration, implementation, automation, reporting, and optimization of Salesforce and related GTM technologies. Translate business requirements into scalable solutions, coordinate cross-functional initiatives, improve data quality and operational efficiency, and drive adoption across Sales, Partnerships, Account Management, Marketing, Finance, Product, and Revenue Operations. Measure business impact through productivity gains, reduced manual work, improved reporting, and revenue lifecycle optimization.

Lead and manage strategic partnerships at Zip to drive merchant and consumer growth, leveraging deep expertise in AI and technology platforms.

Lead the strategy and roadmap for Zip’s onboarding and underwriting platform. Drive customer acquisition, activation, loan approval optimization, fraud and credit risk mitigation, and integration of identity and credit data services. Partner with Engineering, Credit, Fraud, Risk, Compliance, Analytics, and Data Science teams to deliver scalable, compliant platform capabilities. Evaluate AI-enabled workflows and automation, using experimentation and business metrics to prioritize product initiatives.

Design and scale Zip’s enterprise data and AI platform across batch, streaming, structured, and unstructured workloads. Build reliable pipelines, AI-ready data products, semantic models, vector and hybrid search, and RAG capabilities. Establish standards for modeling, testing, governance, security, observability, and automation. Partner with engineering, data science, product, and business teams while mentoring engineers and influencing platform architecture.

Drive strategic enterprise sales to large D2C merchants, managing 15-20 accounts through long sales cycles. Build account maps, engage C-suite stakeholders, develop ROI-driven payment solutions, use data and AI to surface opportunities, maintain pipeline, collaborate with marketing/analytics/engineering, and travel to customer sites (30-40%).

Join Zip's talent community if you are interested in opportunities in engineering, product, sales, or other areas. Stay connected for future roles.