Jobs at Zones, LLC

Manages projects from initiation through closeout, ensuring delivery within scope, schedule, budget, and quality expectations. Develops project plans, coordinates cross-functional teams, manages risks, issues, dependencies, vendors, resources, and project communications. Tracks milestones and budgets, provides status reporting, controls scope changes, maintains documentation, and conducts lessons learned. Requires strong stakeholder management, organization, problem-solving, communication, and project lifecycle experience in a matrixed environment.

Supervise second-shift integration operations and a team of 5–10 technicians. Coordinate production schedules, delivery methods, customer SLAs, project ETAs, and communication with Sales, Engineering, and Operations. Maintain technical certifications, review lab equipment, recommend upgrades, and improve integration procedures and infrastructure. Provide technician feedback, education, and development while ensuring accurate prioritization and timely completion of customer projects.

Own the full sales cycle for complex B2B technology opportunities, from prospecting through close. Build profitable, services-led pipelines; drive ACV bookings, gross margin, forecasting accuracy, and recurring services growth. Lead value-based discovery, engage executive stakeholders, coordinate solution architects and partners, and structure scalable technology solutions across workplace, networking, security, cloud, data center, and staffing services. The role requires strong territory planning, executive presence, deal discipline, and up to 50% travel.

Manages enterprise client relationships to ensure measurable value from technology investments. Develops success plans, tracks adoption and customer health, facilitates business reviews, resolves barriers, and drives retention, renewals, expansion, and advocacy. Partners with executives, sales, architects, delivery teams, and technology manufacturers across cloud, networking, security, and managed services environments. Uses customer data to identify risks, communicate business insights, document outcomes, and support revenue growth.

Leads large, complex enterprise-wide IT service programs through the full project lifecycle. Responsibilities include program strategy, stakeholder communication, risk and RAID management, cross-functional team leadership, continuous improvement, service delivery oversight, SLA reporting, budgeting, resource planning, billing, and customer relationship management. The role also supports order management, inventory, demand planning, IT asset disposition, and retail or point-of-sale deployments.

Supervise second-shift IT integration operations, manage and develop a team of integration technicians, coordinate production schedules and customer-specific delivery requirements, maintain project ETAs and SLAs, ensure technical certifications remain current, and oversee integration lab equipment, infrastructure, procedures, and improvements.

Leads complex RFx responses for professional and managed IT services. Develops technical solution strategies, win themes, value propositions, estimates, pricing, assumptions, and risk analyses. Coordinates globally distributed delivery, sales, subject-matter experts, and partners; performs due diligence, supports SOW negotiations, and transitions awarded solutions to delivery. Requires broad infrastructure services expertise, solution architecture experience, strong pre-sales capabilities, and executive communication skills.

Leads regional audiovisual design for Microsoft conference room deployments. Produces and quality-assures AutoCAD drawing packages, coordinates AV systems with architectural and construction documentation, validates bills of materials, manages revisions and standards deviations, responds to RFIs, and supports installation, commissioning, and handover. The role requires independent CAD production, AV systems expertise, strong QA/QC, stakeholder coordination, and technical problem-solving.