Teams at Zones, LLC

Owns the end-to-end migration from Microsoft 365 to Google Workspace, including tenant architecture, user and data mapping, migration pipelines, DNS and mail routing, identity management, security, testing, cutover, and post-migration support. The role also handles automation, documentation, user training, troubleshooting, legacy decommissioning, and compliance archiving.

Performs detailed quality assurance inspections, verifies checklist completion, validates documentation and product accessories, records failures, ensures procedures are current, and reports discrepancies to management. Supports final checkout and integration lab operations while following established processes and contributing feedback for process improvement. This is a first-shift role from 5:30 AM to 2:00 PM.

Leads large, complex enterprise-wide IT service programs through the full project lifecycle. Responsibilities include program strategy, stakeholder communication, risk and RAID management, cross-functional team leadership, continuous improvement, service delivery oversight, SLA reporting, budgeting, resource planning, billing, and customer relationship management. The role also supports order management, inventory, demand planning, IT asset disposition, and retail or point-of-sale deployments.