Jobs at Zoom

Lead U.S. state and local tax strategy, compliance, and audit defense across direct and indirect taxes. Partner with Product, Engineering, Finance, Legal, and Revenue to ensure correct tax configuration, drive automation and AI initiatives, manage SALT audits, advise on contracts/pricing, and mentor the tax team while implementing tax technology improvements.

Lead the ecommerce product roadmap to drive user acquisition, activation, monetization, and revenue growth. Prioritize features using market, customer, and data insights; run A/B tests; maintain metrics dashboards; collaborate with Engineering, Design, Marketing, and Sales to launch and iterate on product experiences.

Lead cross-functional analysis and delivery of scalable Salesforce-based solutions for Sales. Gather requirements, design processes, integrate systems (Zuora, CPQ, marketing integrations), prototype in Salesforce, manage UAT, coordinate stakeholders, and research AI-enabled tools to improve sales operations and tooling.

Lead Zoom's enterprise technology sourcing portfolio: set multiyear category strategies, drive high-value negotiations, partner with Engineering/IT/Finance, build a high-performing sourcing team, and use data and AI-enabled tools to shift renewals from reactive to proactive and deliver measurable commercial value.

Lead global revenue accounting for a public SaaS company: own revenue recognition (ASC 606) for subscription and consumption models, manage month/quarter close, SOX and external audits, drive systems/process transformation (automation/AI), and partner cross-functionally on accounting readiness for new revenue models.

Quota-carrying field sales role for Zoom Revenue Accelerator. Drive pipeline and bookings, design AI-augmented sales workflows, lead workshops/POCs, enable AEs/SEs with playbooks and demos, and collaborate cross-functionally to align product and customer needs.

Lead a team of technical experts in deploying AI-driven customer engagement solutions, ensuring quality, performance, and project goals are met.