As an Account Executive, you will manage client relationships, analyze data for insights, collaborate with teams, and drive innovation to maximize client success.
At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth.
Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal – to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogether
The Purpose:
We are looking for a driven, motivated and hungry account executive for our rapidly expanding Account Management team. Our Account management team is responsible for the ultimate success of our client’s business and in turn PPRO’s long-term success. You will be working with our main stakeholders (Internally and externally), and supporting Enterprise Partner Managers to activate PPRO’s portfolio of Local Payment Methods (LPMs), driving revenue and growth for the business. As account executive you will get to learn from experts in the business and collaborate with all PPRO teams to ensure the success of our clients is maximised and all opportunities are captured and converted.
Your impact in this role:
- Relationship Management – Deeply embedding PPRO into the fabric of the Partner, creating, strengthening and protecting the relationship. You will gain access to and build relationships with executive level decision makers (including within PPRO), Sales and Account Management leaders and develop connections that create additional opportunities over the short and long term
- Analytics - Utilise your analytical skills to drive insights that support the growth of revenue, profit and customer satisfaction. Create new ways of working, sharing best practices to drive improvements across the Enterprise Relationship team
- Collaboration – Whilst building relationships with Partners, this employee will be building experience of PPRO’s proposition, have great communication skills and ability to prioritise effectively competing priorities. Marshalling resources behind a common goal to successfully grow and delight our customers
- Innovation – The ability to not only drive results through traditional and existing services but to have the curiosity to understand of the needs of the Partner, and be a natural problem solver, finding ways of adding value to them
What would make you a great fit:
- Someone who has successfully completed a graduate program of equivalent work experience. A passion for account management, building relationships is essential
- Excellent verbal and written communication skills with demonstrated experience
- Strong analytical and quantitative skills, with the ability to use data and metrics to back up assumptions, recommendations, and drive actions
- Naturally persistent and tenacious, always following up and seeing tasks through to timely completion
- Appreciation & understanding of cultural differences in doing business with international colleagues and Partners
- A willingness to build interpersonal relationships deep within our client’s team structures. Our Partner management team develop trusted relationships with our client teams that are directly responsible for the day-to-day partnership, as well as branching out to senior leadership, sales, and marketing teams in order to drive PPRO LPMs to the top of our client’s priority
What's in it for you?:
Learning and Development - We offer a 700 USD annual budget to support your professional growth—because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role.
Insurance - we want our employees to benefit from various insurances including medical insurance (health, dental and vision), disability insurance, life insurance, and travel insurance.
Savings - We want our employees to be able to invest a portion of their wages and contribute to their savings- our Health Savings Account (HSA) and our 401k plan can help you lower your taxes, pay for health care more easily and even save for retirement.
Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments.
Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet
Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.
Our Principles:
We get things done: We are courageous; we take ownership, make decisions and get things done.
We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent
We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.
We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement.
We work as a team: We collaborate closely and value team success over individual achievement.
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