Manage and grow revenue within an assigned territory by retaining and upselling to large commercial customers. Develop strategic account plans, conduct business reviews, negotiate contracts, use Salesforce to track interactions, collaborate with internal teams, attend industry events, and resolve customer issues to drive loyalty and profitability.
Job Summary & Responsibilities
The Regional Account Manager plays a pivotal role driving revenue growth within an assigned territory. The Regional Account Manager will be responsible for proactively managing and retaining relationships with our largest commercial customers. The Manager will increase penetration of LRS’s full suite of services through consultative selling and strategic account management, fostering long-term customer loyalty and profitability.
Reports To
Customer Retention Leader
- Develop and evaluate a strategic annual plan to achieve assigned revenue goals.
- Conduct business reviews with assigned accounts, identifying opportunities to upsell and introduce value-added services.
- Negotiate and close sales agreements, effectively communicating LRS’s unique value proposition.
- Manage the entire customer lifecycle, building strong relationships and exceeding customer expectations.
- Monitor market and competitor trends to anticipate customer needs and challenges.
- Utilize Salesforce CRM to document customer interactions, track activity, and generate reports.
- Collaborate with internal teams (Operations, Sales) to ensure seamless customer service.
- Represent LRS at industry events and business functions to network and generate leads.
- Maintain accurate customer information, including contract expiration dates and service information.
- Respond promptly to customer inquiries and resolve service issues with a solutions oriented approach.
Minimum Qualifications:
- High school diploma.
- Valid driver’s license.
- Ability to travel as required.
Preferred Qualifications:
- Bachelor’s degree.
- 2 years of experience in account management, waste management or related business to business sales.
- Proven history of exceeding sales targets and building strong customer relationships.
- Excellent communication, negotiation, and people skills.
- Proficient in Salesforce or similar CRM platform and MS Office Suite.
- Ability to work independently and manage multiple priorities.
- Strong analytical and problem-solving skills.
$70k to $90k with uncapped commission
Similar Jobs
Software
The Broadband Regional Account Manager leads pre-sales and post-sales engagements, develops customer relationships, drives sales strategies, and influences strategic decisions while managing complex projects in a telecom environment.
Top Skills:
Salesforce
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
The Regional Account Manager will lead a team, expand client relationships, ensure satisfaction, and drive account growth through collaboration with sales and customer success teams.
Top Skills:
Ai ApplicationsEmr IntegrationsHealthcare Data
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Lead fundamental equity research for assigned sectors, generate high-conviction investment ideas, and partner with portfolio managers to influence portfolio construction. Analyze company and industry fundamentals, screen securities, present written and verbal recommendations, attend meetings and conferences, and cover 20–40 securities while supporting client and prospect presentations.
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
