Collects payments on past-due invoices, researches and resolves payment discrepancies, manages customer disputes, recommends invoice adjustments, communicates with customers and internal teams, and reports account actions to management.
Job Summary & Responsibilities
Accounts Receivable Specialist
Performs accounting function of Accounts Receivable by collecting money on past due invoices.
Why Choose Associated?
At Associated, we prioritize our team's well-being and growth, offering an array of benefits that enrich your work experience:
- Comprehensive Benefits: Access a comprehensive benefits package within 30 days of hire, including medical, dental, vision, 401(k) with 100% company match up to 5% employee contribution, FSA/HSA, parental leave, tuition assistance, Employee Assistance Program, Profit Sharing, 18 Paid Days Off each year and more.
- Incentives and Support: Benefit from referral bonus programs, retirement plans, and ongoing support for personal and professional development.
Hourly wage starts at $24 per hour
Essential Functions:
- Researches and resolves payment discrepancies.
- Resolves disputes and make recommendations for adjustment to account invoices as needed.
- Contacts customers via phone and email to inquire about payment on past due invoices.
- Provides Manager weekly customer account details regarding disputes and action steps taken to resolve.
- Interacts with Internal Sales and Operational personnel regarding customer disputes.
- Performs related duties as assigned or as the situation dictates.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Required Qualifications:
- High school diploma or GED, with at least one year of practical experience in accounting or a related function.
- Demonstrated understanding and application of basic accounting principles, including debits and credits.
- Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
- Experience communicating professionally with customers and employees over the phone.
- Proven ability to learn new computer programs through training and prior experience.
- Demonstrated problem-solving capability using sound reasoning and judgment.
- Strong written and verbal communication skills with experience interacting effectively with internal and external stakeholders.
- Proven attention to detail, organizational skills, and the ability to manage multiple tasks efficiently.
To view our company benefits, please visit our careers site at:
www.associated-solutions.com/careers
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