Provides administrative support to the Vice President and manages daily Chicago showroom operations. Responsibilities include shipping and receiving, inventory and supply ordering, garment tracking, client greeting, appointment scheduling, phone and email coordination, CRM and data entry, and social media assistance. The role requires strong organization, communication, professionalism, problem-solving, and proficiency with Microsoft Office, Google Suite, office equipment, and online CRM systems.
Job Title: Administrative and Operations Assistant (Chicago)
Reports to: Vice President of Balani Custom Clothiers
Location: Chicago, IL
Job Type: Full-Time, Exempt, In-Person
Established in 1961, Balani Custom Clothiers has been hailed as “one of the top six tailors in the world” (J.W. Marriott Magazine) and “the best high-end tailor” (Chicago Magazine). We are among the leaders in the industry in providing finely tailored luxury clothing to our clients in the convenience of their home, office or one of our high-end showrooms. Our diverse client base spans multiple industries and provides opportunities to work with clients ranging from professional athletes to business executives. Balani Custom Clothiers currently has established markets in fourteen cities nationwide, and we are looking to expand our national team of custom stylists/sales associates to meet the ever-growing demand for our services.
JOB RESPONSIBILITIES:
- Assistant to the Vice President
- Support daily operations of the Chicago showroom
- Coordinate shipping and receiving of items in/out to clients and other locations
- Order accessories, inventory and supplies for the showroom
- Unpack, label, track and organize garments in the showroom; coordinate with our local tailor and dry cleaner to ensure a seamless process
- Meet-and-greet clients creating a welcoming and professional environment
- Coordinate appointment scheduling for potential clients
- Manage incoming inquiries, phone calls and email communications directing them to the appropriate employee
- Assist the Vice President and the marketing team with social media updates (including refreshing Facebook, Instagram, Twitter, etc.), sharing details about upcoming events and exciting news within the Balani community
- Data entry (new books)
- Must have ability to manage online CRM
- Assist with additional company projects
- Must be available for anticipated work hours Monday-Friday 9am-5pm
- Responsibilities are not all-inclusive and will include other duties as assigned
IDEAL CHARACTERISTICS OF BALANI EMPLOYEES:
- A great listener
- Highly detail oriented with excellent communication and organizational skills
- Places importance on a routinely planned and organized day and life overall
- Prompt, reliable and accurate
- A great problem solver
- Exudes top tier professionalism
- Brings positive energy
- Loves helping others and creating positive experiences for people
Education:
- Bachelor's (Preferred)
Experience:
- Brings 1-2 years of experience as an Administrative Assistant, Executive Assistant or Receptionist reflecting a strong grasp of administrative and operational functions
- Tech savvy; experience with various office equipment, such as printers, fax machines, projectors. Along with a solid proficiency in Microsoft Excel, Powerpoint and Google Suite
Compensation:
- $45,000 annual salary
Benefits:
- Medical, Dental, Vision, 401K, Life insurance
BALANI Custom Clothiers Chicago, Illinois, USA Office
55 W. Monroe Street, , Chicago, IL , United States, 60603
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