Provides administrative and customer service support for a Section 8 property management community. Responsibilities include handling calls and inquiries, processing mail and correspondence, preparing documents and reports, maintaining HUD-compliant files, and managing maintenance paperwork, schedules, and appointments. The role requires strong communication, organization, computer skills, resident diplomacy, and the ability to prioritize multiple assignments.
At Hispanic Housing our vision is to provide affordable housing that people are proud to call home. In creating quality housing, a safe and stable environment, and by providing superior customer service, we help create part of the foundation that enables people to make a better life for themselves, their families, their neighbors, and communities.
We are seeking an experienced Administrative Assistant to join our property management team in carrying out our vision for a section 8 development in the north Chicago area. The candidate must excel in providing superior customer service to residents. This is a great opportunity to begin your career within property management and make a difference in people's lives. Position offers a competitive salary and excellent benefits
SCHEDULE & COMPENSATIONFull-Time: 40 hours per week
Schedule: Monday - Friday
Pay Rate: $17.50 - $18.54 per hour
ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned.
- Screens/Processes/References phone calls, inquiries & voicemail.
- Processes incoming/outgoing mail, courier items, and faxes.
- Types correspondence, documents and reports.
- Opens and distributes mail.
- Files, keeps record of management files in compliance with HUD regulations.
- Handles maintenance paperwork (i.e., filing reports, time sheets, schedules, appointments).
MINIMUM QUALIFICATIONS
- High school diploma or equivalent. College a plus.
- Administrative or customer service experience minimum 2 years.
- Must have or be able to obtain state Leasing License.
- Excellent grammar, written and verbal communication skills.
- Working knowledge of computers and software, such as MS Office Suite Energetic and highly motivated.
- Willingness to work in a team environment and prioritize multiple assignments.
- Ability to interact effectively with wide range of people.
- Diplomacy in handling problems of residents.
Employee Benefits
HHDC offers a comprehensive benefits package, including:
- Medical, Dental, and Vision Insurance
- Paid Time Off (PTO)
- Paid Vacation
- Paid Holidays
- 401(k) Retirement Plan
- Short-Term and Long-Term Disability
- Tuition Reimbursement
- Employee Assistance Program, if applicable
- Ongoing Training and Professional Development
- Opportunities for Career Growth
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