Administrative Associate II, Strategy and Resource Mobilization Operations

Job Summary

The Strategy and Resource Mobilization (SRM) operating group is FHI 360’s hub for strategic growth and resource mobilization.  The Administrative Associate II role is located within the SRM Operations team, which is tasked with ensuring efficient, high-quality operations within SRM and with key stakeholders across the organization.  This generalist role provides a range of administrative, operational, and project coordination support to the SRM team, including the Senior Vice President, SRM, and reports to the Associate Director, SRM Operations.

Accountabilities

• Collaborates with the Associate Director, SRM Operations, to assist in ensuring team needs and requirements are met.
• Processes consultant agreements and manages associated invoices. 
• Provides administrative support to SRM leadership team members, including planning for and arranging meetings and conference room setup, team scheduling, supporting limited travel needs, and preparing or processing expenses.
• Supports SRM operational processes by maintaining trackers, documenting timelines and follow-ups.
• Compiles, formats, and quality-checks existing information, metrics, and data for use in SRM reports, presentations, dashboards, and leadership updates.
• Maintains SRM knowledge management systems, including SharePoint channels, shared folders, templates, team records, onboarding materials, and version-controlled documents.
• Supports SRM internal communications by maintaining team distribution lists, Teams/SharePoint channels, calendars, announcements, and other routine communications tools,
• Owns the SRM onboarding process for new employees. 
• Fulfills other administrative and special project duties as assigned.
• Provides as-needed administrative surge support for SRM, as time allows.

Applied Knowledge & Skills

• Ability to manage competing requests, clarify priorities, anticipate bottlenecks, and follow through accurately in a fast-paced, matrixed environment. Provides answers to requests for general information.
• Records and documents information accurately.
• Handles sensitive information with discretion, sound judgment, and attention to confidentiality.

Problem Solving & Impact

• Recognizes, defines, and resolves non-standard problems using operating procedures, practices and established precedents.
• Resolves recurring issues and problems as well as some unique situations.
• Anticipates problems and develops recommendations for management resolution.

Supervision Given/Received

• Works under the supervision of an Associate Director.
• General supervision and instructions given for routine work, with expectations for independent work over time, and detailed instructions with periodic work review given for new activities or special assignments.

Education

• Associates Degree or International Equivalent in Business Administration or Related Field.
• Bachelor’s Degree preferred.

Experience

• Typically requires a minimum of 3+ years of relevant experience supporting team operations.
• Experience in a matrixed environment a plus

The expected US-based hiring salary range for this role is listed below. FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget.  For internal candidates, salary placement will also follow FHI 360’s current promotional increase guidelines.

Base salary is only one component of our offer. FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule. 

US-based hiring salary range: USD 50,000 - 60,000 annually

International hiring ranges will differ based on location

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment  process. If you have questions or concerns about correspondence from us, please email [email protected].

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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