Chamberlain Group
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Administrator, Sales Cloud

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This is a role within CG's Sales Operations function. This role reports to the Sr. Manager, Sales Analytics Systems and interfaces with multiple internal departments such as Sales, Customer Care, Finance, Marketing, and IT. This role will refine requirements, design value-added functionality, and integrate reporting solutions within to meet internal customer needs for decision support. The role will ensure best practices by partnering with internal Salesforce administrators and external Salesforce support.

  • Serve as a system administrator for the Sales Cloud environment with 300+ users and technical lead on new Sales Cloud projects
  • Improve Sales and system efficiency by maintaining database including but not limited to flows, fields, page layouts, validation rules, record types, custom objects, sharing & security, approval processes, Lightning pages, dashboards and reports
  • Monitor & proactively implement new platform enhancements, involved with validation, testing and implementation of new functionality, and provide recommendation for process improvements to the business based on new functionality available
  • Identify, correct, and prevent data quality issues through data governance, system setup, and use of other data validation tools
  • Work with the other Cloud Administrators and the full CG Governance team as part of proposing changes/additions to the Sales Cloud
  • Create and maintain Sales Cloud documentation; technical specifications, flow diagrams, solution design documentation and other documentation that supports and explains technical solutions and business processes
  • Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
  • Protect Chamberlain Group's reputation by keeping information confidential.
  • Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
  • Contribute to the team effort by accomplishing related results and participating on projects as needed.


  • Bachelor's Degree in a business management, information systems or related field or similar experience
  • Administrator Certification
  • 4+ years experience working with in an Administrator role, developing, formatting, analyzing and distributing information in support of a sales or marketing team
  • Advanced knowledge in Sales Cloud (Opportunities, Leads, Pipeline, Forecasting, & Sales Cycle)

Preferred Qualifications

  • Active in the community
  • SAP BI & SAP; Pardot, Manufacturing Cloud, Contact Cleansing Tools

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].
NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

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What are Chamberlain Group Perks + Benefits

Chamberlain Group Benefits Overview

We are pleased to provide employees with benefit options that are generous, competitive, and provide employees and their family with the protection they may need against illness and/or loss of income. These benefits are part of your total compensation package which includes several benefits described in this New Hire Guide. We regularly compare our benefit plans to the market to ensure we remain competitive in our offerings and pricing and that we are providing benefits relevant to our employees.

Volunteer in local community
Partners with nonprofits
Habit for Humanity
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Hybrid work model
In-person all-hands meetings
Summer hours
Employee awards
Remote work program
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K) matching
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Floating holidays
Office Perks
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Meditation space
Mother's room
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education available during work hours
Customized development tracks
Personal development training

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