Essential Job Functions
The ideal candidate should be able to develop a strong relationship with the customer contacts and gain their trust as a member of the Hub team supporting their business while on site in the customer’s office.
Duties to include:
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Answering general customer questions
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Communicating customer needs to the rest of the team in the Hub office
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Providing shipment status updates upon request
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Appointment scheduling
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Paperwork retrieval on delivered shipments
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Finalizing shipment data for invoicing.
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Additional duties that may be required to support the customer on site in their office.
Minimum Qualifications
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Ideal candidates should have the following experience:
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5-10 years in a transportation or shipping related position preferred
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2 years in a customer service related position
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General knowledge of LTL, TL, and IML mode of transportation
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Proficiency with Microsoft Office applications, with emphasis on Outlook, Excel, Word
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Highly effective communication, both verbal and written
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Attention to detail, organizational skills, and customer focused
Salary: Up to $20.00/hour
This is an estimated range based on the circumstances at the time of posting; however, it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.
Benefits: We offer a comprehensive benefits plan including:
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Medical
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Dental
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Vision
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Flexible Spending Account (FSA)
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Employee Assistance Program (EAP)
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Life & AD&D Insurance
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Disability
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Paid Time Off
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Paid Holidays
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Hub Group Oak Brook, Illinois, USA Office
2001 Hub Group Way, Oak Brook, IL, United States, 60523
Hub Group Chicago, Illinois, USA Office
Chicago, United States
Hub Group Oak Park, Illinois, USA Office
Oak Park, United States
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