Jobs at Hub Group

Supports B2B marketing and sales enablement by preparing client presentations, maintaining collateral, writing proposals, developing customer-specific messaging, and creating conference materials. The role partners with sales and internal business units, maintains brand standards, contributes to pitches and marketing projects, and uses analytical tools and spreadsheets to support communications and positioning.

Manage client accounts and deliver supply chain service solutions involving warehousing and transportation providers. Train clients on proprietary software, define and communicate SOPs, monitor performance metrics and KPIs, troubleshoot operational challenges, support financial targets, and identify logistics needs. The role requires strong relationship management, problem-solving, organization, communication, and solution-development skills.

Manage leave of absence, disability, ADA accommodation, and return-to-work programs across a multi-state workforce. Oversee complex cases, vendor relationships, compliance audits, employee and manager consultations, documentation, and process improvements. Partner with HR, Legal, Payroll, Safety, and business leaders while ensuring compliance with FMLA, ADA, PWFA, USERRA, state laws, disability plans, and DOT requirements.

Leads operational revenue and costing administration for logistics business groups. Responsibilities include customer invoicing, carrier payments, AR/AP issue resolution, freight charge calculations, tariff and contract interpretation, revenue and cost auditing, billing reports, KPI tracking, and process improvement. The role independently resolves complex billing issues, coordinates with internal and external stakeholders, supports automation initiatives, and serves as a departmental point of contact when management is unavailable.

Manages fulfillment and production operations across warehousing, manufacturing, transportation routing, inventory control, and customer service. Directs staffing, training, supervision, productivity, cost, customer service, and profitability objectives. Oversees Team Leads and production, warehouse, shipping, inventory, material-handling, and customer-service personnel. Requires manufacturing, 3PL, warehousing, logistics, supervisory, planning, budgeting, systems, and communication experience.

Performs daily customer invoicing across multiple business lines using manifests, manual invoices, email, mail, and customer portals. Runs and analyzes reports for billing accuracy, coordinates customer setup with internal departments, supports month-end accounting, maintains internal controls, and identifies process automation opportunities. Requires strong computer, data-entry, Excel, communication, organizational, math, and problem-solving skills.

Develops and delivers operational and analytical data solutions within an enterprise data warehouse and business intelligence environment. Responsibilities include building data pipelines, creating logical data models and mappings, supporting requirements through implementation, testing and maintenance, partnering with analysts and IT teams, and investigating data quality issues. The role requires experience with programming, cloud platforms, data warehouses, databases, ETL tools, and Windows/Linux systems.

Serves as the primary liaison for assigned customer accounts, resolving issues, monitoring transportation orders, managing accessorial charges, and optimizing cost, margins, network efficiency, and on-time performance. Uses transportation management systems and account metrics to provide solutions, communicates with shippers and consignees, and supports operations. Trains and mentors Account Management Specialists while maintaining service quality and customer satisfaction.

Manages Lowe’s settlement and billing processes, ensuring accurate daily order preparation, exception pay and billing, revenue capture, rate changes, and discrepancy resolution. Oversees, trains, and develops Settlement Administrators while collaborating with Field Operations, Billing, and IT. The role also enforces operational policies, improves process efficiency, supports a positive workplace culture, and maintains accuracy, safety, and service standards.

Analyzes driver optimization solutions and assigns loads across a geographic territory. Executes daily market plans, replans loads during disruptions, and coordinates with operations and account teams to ensure capacity coverage. Optimizes routing, equipment utilization, driver productivity, loaded miles, service, safety, and cost. Resolves load-planning issues and communicates pending concerns to after-hours teams while complying with federal Hours of Service regulations.

Lead enterprise industrial engineering strategy for consolidation and fulfillment. Design, optimize, and standardize end-to-end processes, capacity models, and automation initiatives. Drive cross-functional transformation, advanced modeling and simulation, capital investment cases, RFP support, and operating standards. Advise senior leadership, partner with Operations and Finance, and guide field teams on adoption and continuous improvement across multi-site networks.

Provide onsite customer support at the customer's office: answer inquiries, communicate needs to the Hub team, give shipment status updates, schedule appointments, retrieve delivery paperwork, and finalize shipment data for invoicing. Perform additional on-site duties to support the customer.

Lead strategy, roadmap, and delivery for warehouse and transportation systems (WMS/TMS/OTM) supporting consolidation and fulfillment. Oversee implementations, integrations, vendor relationships, and continuous improvement to ensure inventory accuracy, throughput, visibility, and compliance. Partner with IT, Finance, and Operations to define requirements, govern changes, mitigate risks, and drive adoption and performance metrics.

Support account management and operations by developing processes, reporting, and corrective action plans to improve network efficiency, resolve service issues, analyze failure trends, and monitor customer performance metrics.

Manage pricing and contract renewals for existing business; perform pricing analysis and modeling; identify growth and profit opportunities; apply transportation optimization techniques; analyze P&L and present findings; coordinate pricing strategy with Sales, Operations, Legal, and leadership; support new pricing initiatives and solution development.

Analyze driver optimization solutions and assign loads to assigned territory capacity to maximize driver utilization and minimize cost. Execute daily inbound/outbound market planning, re-plan loads for disruptions, coordinate with operations and account teams, implement routing and equipment utilization initiatives, meet metrics (loaded miles, utilization, service, safety, cost per load), and resolve outstanding planning issues including after-hours communication.

Source, recruit, pre-screen, and onboard Independent Service Providers (ISPs) for final-mile home delivery. Conduct on-site recruiting, job fairs, and outreach; validate DOT/MC authority, insurance, and operational readiness; complete background checks and documentation; maintain records in Tenstreet; and travel to customer distribution centers (≈75% travel).