The Content Specialist will capture and structure institutional knowledge for AI models, document insights from meetings, and support marketing materials related to AI initiatives.
Harrison Street Asset Management ("HSAM") is a leading global alternative investment management firm focused on real estate, infrastructure, and credit strategies across North America and Europe. Headquartered in Chicago, Toronto, and London with offices across North America, Europe, Asia and the Middle East, the firm has over $108 billion in assets under management on behalf of institutional investors and registered investment advisors globally.
Founded on a culture of innovation, HSAM is an early mover in alternative real estate and mid-market infrastructure. Today, the firm’s global team, consisting of more than 520 professionals, is committed to creating long-term value through deep sector expertise and forward-thinking strategies.
Harrison Street is seeking to hire a Content Specialist within the Innovation Department, reporting to the Chief Innovation Officer. This individual will be responsible for capturing, structuring, and maintaining the Firm's institutional knowledge as it is translated from human expertise into AI-enabled systems. The Content Specialist will extract insights from professionals across the organization and convert them into high-quality inputs that inform the development and continuous improvement of proprietary AI models. In addition, this role will support the development of internal and external-facing materials, including case studies and narrative content, that highlight the Firm's use of AI tools and techniques for key stakeholders.
Responsibilities:
- Aid in capturing, documenting, and structuring institutional knowledge from subject matter experts across the Firm, including investment, asset management, portfolio management, and Impact teams
- Ensure consistency, clarity, and accuracy in all documented materials
- Help build and maintain a living knowledge architecture that serves as the foundation for the Firm's AI models
- Transcribe and summarize notes from key management, investment, and strategy meetings
- Work with the Chief Innovation Officer to identify recurring themes, insights, and decision logic across discussions and initiatives
- Organize and maintain a searchable, well-structured knowledge base that preserves the Firm's collective institutional judgment
- Work closely with engineering and data teams as AI models are trained, tested, and refined
- Assist in updating and curating content as models evolve and new insights are generated
- Serve as a quality bridge between human expertise and machine interpretation, ensuring fidelity between what professionals know and what models learn
- Assist the Chief Innovation Officer in developing marketing and communications materials related to the Firm's AI strategy and applications
- Draft case studies, internal briefings, and stakeholder-facing narratives demonstrating the practical use of AI tools and techniques
- Support broader firm-wide storytelling around innovation and institutional knowledge, helping articulate the Firm's differentiated approach to AI in investment management
Institutional Knowledge Capture & Documentation
Meeting Transcription & Synthesis
AI Model Collaboration
Thought Leadership & Communication Support
Requirements:
- Bachelor's degree in Communications, Marketing, Journalism, English, or a related field
- 1–3 years of experience in writing, content development, research, marketing, or communications
- Exceptional writing, editing, and synthesis skills, with the ability to translate complex ideas into clear, structured content
- Strong organizational skills and attention to detail
- Interest in AI, knowledge management, and emerging technologies (direct technical experience not required)
- Prior experience in financial services, investment management, or real estate
- Familiarity with AI/ML concepts, large language models, or knowledge management systems
- Experience with transcription, interview-based research, or qualitative data synthesis
- Synthesis & Translation - Ability to distill complex investment and technical concepts into clear, accessible, and actionable content
- Intellectual Curiosity - Genuine interest in learning how AI systems work and how institutional knowledge can be encoded into intelligent models
- Precision & Fidelity - Meticulous attention to detail; commitment to ensuring documented content accurately reflects expert judgment
- Storytelling - Strong narrative instincts with the ability to craft compelling content for both internal and external audiences
Preferred
Competencies
Harrison Street Chicago, Illinois, USA Office
444 W Lake St, Chicago, Illinois, United States, 60606
Similar Jobs
Financial Services
Lead and deliver marketing transformation projects driving change adoption, operational efficiency, and process improvement. Advise senior stakeholders, develop change enablement strategies, craft executive communications, measure KPIs, and guide AI application in process improvements. Build trust-based relationships, coordinate cross-functional teams, and maintain change metrics to achieve business targets.
Top Skills:
Ai SystemsData AnalyticsLarge Language Models
Financial Services
Lead and execute people-centered change management workstreams for marketing transformation initiatives: stakeholder engagement, impact and readiness assessments, communications, training support, reinforcement, and adoption tracking. Use approved digital and AI-enabled tools, produce change deliverables, facilitate sessions, track KPIs, and support continuous improvement of change management practices.
Top Skills:
AIAnalyticsDigital Collaboration Tools
An Hour Ago
Financial Services
Lead and build Marketing's Organizational Change Management function, partnering with senior leaders to drive adoption, enablement, KPI-driven measurement, and AI-enabled workflow integration. Manage a team of practitioners, create governance, toolkits, and change capability, and deliver cross-functional transformation that links adoption to measurable business value.
Top Skills:
Agile MarketingAIAnalyticsAutomation ToolsKpi DashboardsProsci
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
