Aquatics Manager

THE SALVATION ARMY

North & Central Illinois Division

Ray & Joan Kroc Corps Community Center - Chicago

JOB DESCRIPTION

JOBTITLE:                             Aquatics Manager

LOCATION/DEPT:                 Ray & Joan Kroc Center

REPORTS TO :                       Operations Director

FLSA CATEGORY:               Exempt

PEOPLE MANAGER:             yes     

PAY GRADE:                           207

PAY RANGE:                           $60,709-$72,851--$84,992

DEPARTMENT MISSION

To support the full mission of The Salvation Army the Ray and Joan Kroc Corps Community Center of Chicago exists to express the mission and ministry of The Salvation Army through a safe, enriching and sacred environment where all individuals have access to opportunities to reach their physical, intellectual, social and spiritual potential.  The Vision of the Chicago Kroc Center is to touch individuals, families and seniors of the Southside with:  Community – Wellness – Excellence – Character – Faith

JOB SUMMARY

The Aquatics Manager is responsible for the daily management of staff. This includes scheduling, training, and overseeing the day-to-day activities of the team to ensure smooth operations and adherence to safety protocols and effective operations of the Natatorium. They must be aligned with Model Aquatic Health Code (MAHC) Standards and Safety. They will give oversight into the development of programming and daily operations of the Aquatic areas. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Aquatics Safety in Alignment with Model Aquatic Health Code (MAHC) Standards and Safety
   1. Maintain a culture of safety by ensuring all operations meet or exceed MAHC and local health department standards.
   2. Participate as a member of the safety team, provide leadership in areas of safety, and emergency action plans.
   3. Identify, communicate, and mitigate health and safety hazards at the facility.
   4. Develop and maintain a facility-specific safety checklist to be used daily.
   5. Communicate and interact with the Authority Having Jurisdiction (AHJ) and ensure the facility remains in compliance with all local, state, and federal codes.
2. Emergency Response Planning 
   1. Create, maintain and annually review a written, facility specific Emergency Action Plan (EAP) in conjunction with the Facility Manager
   2. Conduct and document regular drills to test staff recognition and response times, such as Visibility Drills, Live Action Recognition Drills and Station Response Time Testing.
   3. Ensure staff are trained in program related safety including Red Cross first aid, CPR and AED use and protocol.
   4. Report all accidents and incidents with proper report and communication to direct supervisor.
   5. Maintain accurate record for lifeguard certification.
   6. Develop systems that safeguard all facilities, supplies and equipment related to the aquatic program and facilities of the RJKCCC.
   7. Ensure that Worker’s Compensation Staff Injuries are reported timely and according to procedure.
   8. Ensure that accident and incident reports are recorded and reported in a timely manner.
   9. Ensure that all equipment assigned to the aquatic facilities is maintained and properly inventoried on a regular basis. Conduct regular safety inspections of aquatic equipment.
3. As a member of the RJKCCC Management Team will give direction to the day-to-day operations of the aquatic programs and facilities.
   1. Develop programming and monitor all programs relevant to the aquatic areas.
   2. Recognize the spiritual need of individuals, which may require referral to the officer/pastor who is an ordained minister of religion.
   3. Oversee and manage the Learn to Swim program.
   4. Create and maintain an office support system that will allow for timely and accurate record keeping, including the areas of statistical reports, record of volunteer activity, accounting of expenditures, accounting of Red Cross or other certification programs and other reporting as required.
   5. Assist with the annual budget preparation of the aquatic program and facilities. Give input as needed and be available to give updates about expenditures and other fiscal matters concerning the aquatic program.
   6. Assist with the development of rental agreements and standardized usage fees for outside groups and private instructors who wish to rent the aquatic facilities. See that all rental agreements are processed according to Salvation Army procedures.
   7. Follow and ensure adherence to The Salvation Army Policies and Procedures.
   8. Support the swim team and assure Red Cross safety standards are enforced.
4. Work with Marketing Manager to promote program materials that attract new members and revenue.  This includes opportunities for fund raisers in each program or sponsorship so that each program can lead to self-sufficiency within the Kroc Center program finance model.
   1. Plan special events and fundraisers for the aquatics department to generate aquatics interest and support. Execute grants & support fundraising efforts for aquatics programs to ensure financial sustainability.
   2. Execute grants & support fundraising efforts for aquatics programs to ensure financial sustainability.
5. Community Liaison
   1. Develop cooperative ventures that engage other community groups in the development of programs related specifically to the aquatic facilities of the RJKCCC.
6. Leadership to Staff
   1. Give staff supervision to aquatic support staff, including instructors, coaches, lifeguards and clerical staff.
   2. Working in cooperation with the HR personnel, to process all new hires, , and Change of Status promptly.
   3. Conduct evaluations in a timely manner.
   4. Assist, maintain and update the writing of job descriptions for support staff of the aquatic program.
   5. Conduct, organize and supervise monthly in-service training for all aquatics staff
   6. Maintain accurate training records and all certifications to ensure compliance.
   7. Maintain clear channels of communication with staff and program participants. This includes writing of internal memos, emails, weekly department meetings, work schedules and one on one discussion.
   8. Ensure that all staff are trained in Safe from Harm and are current on all required compliance training.
   9. Serve as Manager on Duty (MOD), as assigned.
7. Meetings and Communication
   1. Responsible for preparing everything needed for the monthly in-service with Councilman & Hunsaker and ensuring it’s success.
   2. Required to attend the monthly Kroc Affinity group virtual meeting, Managers meetings and all other meetings required
   3. Work in a cooperative manner with on-site managers and directors of the RJKCCC program.
   4. Attend all scheduled staff meetings and management team meetings when required.
   5. Ensure that aquatic program staff maintains bulletin boards, which reflect appropriate information and are kept current.
   6. Work with the Event Coordinator to schedule birthday parties and pool.
   7. Maintain an accurate calendar of events and daily schedule of the aquatic programs and facility usage both by private and on-site programs. 
8. Payroll
   1. Monitor payroll, ensuring staff hours are recorded accurately and within the approved budget limits.
   2. Review all punch details reports for staff and make sure that they are processing daily, time exception reports, absence reports, and vacation requests.
   3. Ensure that scheduled hours via the schedule and actual hours worked does not exceed the maximum hours approved for their employee status per week.
9. Leadership is provided for other Kroc Center projects as assigned.
10. This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

REPORTING RELATIONSHIPS

• This position reports to the Operations Director
• This position directly supervises all Aquatic staff.
• This individual interacts with a wide range of contacts both within and outside the Salvation Army. In these contacts, they act as representatives of the Army and its mission.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES

EDUCATION:

• Bachelor’s Degree in Parks and Recreation, Sports Management, Business Management or related field.

EXPERIENCE:

• Minimum of five years’ experience in pool management.
• Preferred 2 years management of a pool facility or program component with an annual budget of $1 million or more for which they were responsible.

Certifications:

• Lifeguard Supervisor training course that meets MAHC standards
• WSI and/or Lifeguard Instructor certification
• Valid Illinois Driver’s License and insured transportation.
• American Red Cross First Aid, CPR for the Professional Rescuer, and Lifeguard Training.
• Must obtain Safe from Harm certification within 30 days of hire.
• CPO (Certified Pool Operator) certification or equivalent within 90 days of hire.

Skills/Abilities

• Effectiveness in managing the operations of the aquatic department.
• Successful development and implementation of aquatics programs.
• Staff performance and development, including meeting safety certifications and training requirements.
• Financial performance of the aquatic programs, including adherence to the budget.?
• A strong commitment to promoting the mission of The Salvation Army with a passion for seeing the integration of Christian faith and services in a community center setting.
• Demonstrated ability to manage projects, prioritize tasks, and communicate effectively in a dynamic environment. Ability to manage teams and solve problems professionally.
• Strong knowledge of aquatics operations, staff supervision, and program development. Ability to relate to individuals of various backgrounds and needs.
• The ability to work with children, parents, and staff in a capacity of leadership, counseling and education.

JOB LIMITATIONS

• This individual will only commit Army resources that have been allocated or approved.
• This individual will keep the RJKCCC Administrative Staff and Program Director abreast of all critical issues and decisions relating to his/her area of responsibility.
• This individual will adhere to all Army policies and procedures in carrying out the responsibilities of this position and accurately represent the mission of the RJKCCC and The Salvation Army.
• In conducting the duties of this position this individual will not fail to support the mission of The Salvation Army or to accurately represent the mission or teaching of the Salvation Army. This person will not sign any agreements or contracts on behalf of the Salvation Army.

PHYSICAL DEMANDS/WORK ENVIRONMENT:

• This position requires moderate physical work, including lifting swimming equipment and participating in swimming activities. The work environment is within a community center, often with a medium-to-high noise level. Must be able to lift and carry up to 40 lbs. Qualified individuals with disabilities may request accommodation.

COMPETENCIES

1. Maintain a positive work atmosphere by behaving and communicating in a manner that fosters and maintains positive relationships with co-workers and supervisors.
2. Resolve conflicts in a positive manner.
3. Treat staff, clients, and visitors with courtesy.
4. Respect others’ property and people.
5. Use professional and appropriate communication to and about co-workers, supervisors and subordinates.
6. Support the Mission of The Salvation Army by treating every donor, contact and colleague with respect and dignity, and without discrimination of any kind.

REPORTING RELATIONSHIPS:

• This position reports to the Operations Director
  This position directly supervises all aquatic staff, including lifeguards, Aquatic Specialists, , and coaches,

PERFORMANCE MEASUREMENTS:

This individual will be evaluated on how effectively the outcomes of this position are achieved as well as the timeliness, accuracy, and completeness of accomplishing assigned goals.

DOING THE MOST GOOD  

Do you want to use your skills and talents to make a lasting difference in the world?  The Salvation Army is the fourth largest charity in the United States and is an international organization based on Biblical principles created to help people in need.  We are mission-driven, diverse, collaborative, and focused on positive results for people. Join us in making a difference.  

The Salvation Army offers a competitive benefit package for eligible employees which may include the following medical, dental, vision, hearing, disability and life insurance, flexible spending accounts, 403(b) retirement accounts, a company-funded defined contribution (pension) plan and generous time off policies.   

               In compliance with the ADA Amendments Act if you have a disability and would like to request an accommodation to apply for this position, please contact the Human Resources department. 

The Salvation Army is an Equal Opportunity Employer Minority/Female/Veterans/Disabled. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.