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The Villa Group Resorts & Spas

Assistant F&B Manager

Posted 18 Days Ago
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In-Office
Villa Park, IL, USA
Mid level
In-Office
Villa Park, IL, USA
Mid level
Supervise and coordinate all activities of an assigned F&B outlet, assist the Director of F&B with planning and events, maintain hygiene and quality standards, manage budgets and service flow, train and motivate staff, and ensure guest satisfaction and compliance with company policies.
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Company Description

Located in South Ari Atoll, less than 20 minutes from Velana International Airport by domestic flight. With spectacular azure lagoons and dense jungle at its core, Villa Park is a magical isle open for exploring. Each day invites a sense of escape with exceptional diving, playtime pursuits and secret dining experiences.

Job Description

Primary Responsibilities 

•    Responsible for overall supervision, planning, controlling and coordination of all activities of the assigned outlet. 
•    Establish and maintain seamless co-ordination & co-operation with all departments of Villa Park to ensure maximum cooperation, productivity, and guest service. 
•    Monitor and supervise service flow in the assigned outlet. 

Food & Beverage Planning

•    Assist the Director of F&B to plan & execute the operations of the assigned outlet.
•    Ensure that the company and statutory hygiene standards are maintained in all areas of the assigned outlet.

People Management

•    Ensure that the team has been trained for all safety provisions. 
•    Motivate and develop the team to ensure smooth functioning of the outlet and promote teamwork.
•    Achieve guest satisfaction and organizational profitability through effective utilization of all resources.

Operational Management

•    Assist the Director of F&B in organizing events and food festivals for the assigned outlet.
•    Ensure to maintain high standards of quality control, hygiene, and health and safety in all areas of the assigned outlet.
•    Supervise and control the assigned outlet within agreed budgetary limits and parameters of the law.
•    Ensure and maintain high standards of service delivery, safety, security, discipline and compliance with the organization’s policy.
•    Ensure that the team adheres to the company's uniform and hygiene standards.
•    Ensure that quality is maintained in all aspects of the work and as per the standards.
•    Ensure to continuously delight the customers by offering trend setting and innovative products and services.
•    Handle additional responsibilities as and when delegated by Management.

Qualifications

Knowledge and Experience

•    Secondary / High school education / Hotel Management Degree
•    Additional certification(s) in Food & Beverage will be an advantage
•    Good reading, writing and oral proficiency in English language
•    Ability to speak other languages and basic understanding of local languages will be an advantage
•    Minimum 3-4 years of relevant experience in a similar capacity
•    Working knowledge of MS Excel, Word, & PowerPoint

Competencies

•    Good communication and customer contact skills
•    Service oriented with an eye for details
•    Ability to work effectively and contribute in a team 
•    Self-motivated and energetic
•    Must be well-presented and professionally groomed at all times

Additional Information

Serve with Humility | Radiate Optimism | Rely on Our Family

 

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