Lead and coach the Lending, Visa, and Member Solutions team to drive loan production, product penetration, and sales targets. Oversee lending operations, support underwriting/funding/collections, ensure regulatory compliance, and monitor KPIs. Partner on training, process improvements, and system implementations to enhance member experience and revenue growth.
Job Title: Assistant Manager of Lending
Reports To: Manager of Lending
Department: Lending, Visa, and Member Solutions
Status: Salaried, Non-Exempt
Central Credit Union of Illinois is seeking a results-driven Assistant Manager of Lending to lead and inspire our Lending, Visa, and Member Solutions team. This is a sales-heavy leadership role focused on driving loan production, increasing product penetration, and achieving measurable growth in lending and member solutions. The ideal candidate is a strategic thinker, highly motivated, and capable of coaching a team to consistently exceed sales and service goals.
Key Responsibilities
- Sales Leadership & Team Development
- Lead, coach, and motivate the Lending, Visa, and Member Solutions team to achieve loan production and product sales targets.
- Conduct weekly sales coaching sessions to review team goals, monitor KPIs, and implement actionable strategies for improvement.
- Partner with the manager of lending to develop individual performance plans to enhance sales skills and service delivery.
- Foster a high-performance, sales-driven culture with accountability for results.
- Sales Strategy & Execution
- Drive sales of loans, loan protection products (GAP, MRC, Credit Disability), and Visa products.
- Promote Kasasa depository account penetration and other member solutions to maximize cross-selling opportunities.
- Monitor and report team performance metrics, including loan volume, product attachment rates, and conversion metrics.
- Identify trends and opportunities to increase revenue and profitability through targeted sales initiatives.
- Operational & Compliance Support
- Oversee daily operations of lending processes, supporting loan origination, underwriting, funding, and collections as needed.
- Ensure team compliance with all federal, state, and NCUA regulations, and internal policies.
- Partner with Manager of Lending to streamline workflows, enhance member experience, and implement process improvements.
- Collaboration & Training
- Work closely with the Manager of Lending and Human Resources to develop, plan, and coordinate training for loan officers, mortgage loan officers, and NMLS compliance.
- Collaborate with the Manager of Lending to support system implementations and other departmental projects.
- Partner with the Manager of Lending, the Operations team, Human Resources to align sales initiatives with broader organizational goals.
Qualifications
- Proven experience in sales required.
- Banking knowledge is preferred.
- Proven experience in management preferred.
- Strong knowledge of consumer lending products, Visa, and depository solutions.
- Previous supervisory or team leadership experience preferred. • Excellent coaching, communication, and interpersonal skills.
- Results-oriented with ability to set and achieve ambitious sales goals.
- Knowledge of compliance regulations and lending operations is preferred.
- Proficiency with financial systems and lending software (MeridianLink experience is a plus).
Core Competencies
- Sales-driven leadership and team coaching
- Revenue growth and product penetration
- Strategic planning and execution
- Member-focused service orientation
- Operational and regulatory compliance
WORK SCHEDULE FOR A FULL TIME ASSISTANT LENDING MANAGER
30-37.75 Hours per week with varying schedule
ARE YOU INTERESTED IN JOINING OUR LENDING TEAM?
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
- Associates degree and equivalent industry experience required. Bachelor’s degree preferred. (Preferred)
- Bachelor’s degree and equivalent industry experience required. (Preferred)
Shift availability: Day Shift (Required)
Ability to Commute: Bellwood, IL 60104 (Required)
Work Location: In person
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