Join PatientPoint to be part of a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
Location: Chicago or Cincinnati
Hybrid Schedule: 3 days in office / 2 days at home weekly
Job Summary
We are seeking an Associate Lead, Client Analytics and Strategy within our Strategy & Insights team. As Associate Lead, you will work alongside a Client Strategy Lead as Sales support and a client point of contact with the Strategy & Insights team, communicating with internal stakeholders and external clients to address and bring evidence to respond to strategic questions. You will assist in discovering data-driven insights and providing recommendations to support business decisions. Leveraging your strong relationship building and analytical abilities, you will collaborate with cross-functional teams to optimize brand performance and ROI, enhance customer experiences, and contribute to client retention and growth.
This role acts reports into a Client Strategy Lead and works consistently with cross functional support teams. Preference will be given to candidates with a combination of previous experience working within a digital healthcare marketing/media company – specifically responsible for using data to gauge marketing program performance.
What You Will Do
- Functional Area Management
- This position works with a Customer Strategy Lead to plan, execute, and deliver program performance metrics such as brand lift and ROI. Your ability to work with cross functional team on different input into this delivery is important.
- Familiarity with statistics
- While direct calculation and use of statistical methods and advanced analytics techniques is not required, the ability to interpret them to identify patterns, trends, and correlations is key.
- Provide brand recommendations
- Work directly with clients to determine their key determinants of success and provide recommendations to deliver.
- Provide actionable insights
- Translate data findings into actionable insights and strategic recommendations to improve decision-making processes and drive business performance.
- Present findings
- Communicate complex analytical findings in a clear and concise manner to both technical and non-technical stakeholders, including presentations, reports, and visualizations.
- Continuously improve analytics recommendations
- Stay updated on industry trends, emerging technologies, and best practices in analytics, and apply them to enhance the team's analytical capabilities and efficiency.
What We Need
- Bachelor's degree.
- 5+ years of experience in a data-driven roles.
- Proficiency in Excel, PowerPoint, and data visualization tools (e.g., Tableau, Power BI).
- Ability to mentor others: Open to mentoring employees at various career levels - helping them to think through the best approach to solving the issue at hand.
Desired Qualifications
- Experience in data driven role within sales and client support.
What You Need to Succeed
- Business acumen
- Demonstrated understanding of business operations, pharmaceutical industry dynamics, and key performance indicators (KPIs). Ability to translate data insights into actionable recommendations aligned with business goals.
- Communication skills
- Excellent written and verbal communication skills to effectively convey complex analytical concepts and findings to both technical and non-technical stakeholders. Experience in creating compelling data visualizations is a plus.
- Collaboration and teamwork
- Proven ability to work collaboratively in a cross-functional team environment, partnering with stakeholders at various levels. Strong interpersonal skills and the ability to influence decision-making through data-driven insights.
- Problem-solving orientation
- Strong problem-solving skills with the ability to think critically, identify patterns, and propose innovative solutions.
- Attention to detail
- Strong attention to detail and commitment to delivering high-quality, accurate, and reliable analytical work products.
- Continuous learning mindset
- Eagerness to stay updated on the latest advancements in analytics, data science, and pharmaceutical industry trends through self-learning, attending conferences, and participating in relevant training programs.
About PatientPoint:
PatientPoint is a leading digital health company that connects patients, healthcare providers and life sciences companies with the right information in the moments care decisions are made. Our solutions are proven to influence patient behavior and improve health outcomes, driving value for all stakeholders. Across the nation’s largest network of connected digital devices in 35,000 physician offices, PatientPoint solutions empower better health for more than 750 million patient visits each year.
Latest News & Innovations:
- How PatientPoint empowers women to thrive as people & professionals. Read more
- Equipping interns with the skills, knowledge, and confidence to excel. Read more
- Our CEO shares details on our culture, and why it should be on your radar. Read more
What We Offer:
We know you bring your whole self to work every day. That is why we are committed to providing modernized benefits and cultural perks to our teammates. We offer competitive compensation, comprehensive and affordable benefits, flex time off to rest and charge, where applicable, a hybrid work model, mental & emotional wellness resources and coaching, 401K and more.
PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V
What the Team is Saying
What We Do
We build amazing, technology enabled solutions that make every doctor-patient engagement better, so patients can live longer, healthier lives. We provide digital, in-office patient education solutions at no cost to 140,000 physicians by partnering with healthcare brands like Pfizer, P&G, Sanofi, Merck, NatureMade, Bristol Myers Squibb and more.
From the top down, we operate within a culture of collaboration and open-minded thinking. We are in it to win it as a team working together, not competing with each other. Your thoughts and ideas are equally valued by leadership and your colleagues. Our employees embody our company values: they’re trustworthy, driven, innovative and welcoming of diversity. You’ll enjoy being part of our group.
We’re always learning, and we encourage entrepreneurial thinking. We challenge the status quo and are open to new ideas from every corner of the organization. You can help make a difference in the healthcare industry by discovering groundbreaking solutions that provide value to patients, providers, and sponsors.
As a company that is still growing and always evolving, we provide plenty of career and learning potential. Here, you’ll work to advance the industry, develop your career goals and be rewarded for your efforts. It’s all within reach, because playing a key part in our success will enhance yours.
PatientPoint is the trusted and fully established leader in patient engagement platforms. Our employees are proud to include our name on their resumes. Joining us has definite advantages: stability, rewards and benefits, professional growth potential, plus the knowledge you are in the right place to do your best work.
Why Work With Us
We are a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
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PatientPoint Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our team members span across the United States. We have offices in multiple cities, stay connected virtually, and get together every so often. We encourage those near an office to visit on our anchor days - Monday, Tuesday, & Thursday.
