Position Summary:
The Associate Director of Commercial Operations will report to the Senior Director, Business Operations and will be responsible for managing the day-to-day operations of delivery and communication of all US field operations and administration. Working with commercial operations team and key personnel including, the broader Commercial team leaders.
Responsibilities:
Data and Ecosystems for Analytics
- Collaborate with IT to manage cloud technology and reporting platforms to support analytics and reporting needs, including executive and leadership dashboards, launch and KPI reporting.
- Own and optimize CRM systems (e.g., Veeva) tailored to Vera workflows, including high valued customers, referral networks, and long sales cycles.
- Ensure accurate tracking of HCP engagement, account activity, and all other field promotional effort.
- Analyze field activity and territory performance with sensitivity to qualitative insights and traditional/non-traditional KPIs.
Sales Operations & Field Enablement
- Support specialty field teams (e.g., sales, regional marketing directors, field reimbursement managers and field medical) with inquiry resolution, analytics and training.
- Partner with Training and HR to support onboarding and continuous enablement for field teams.
Territory & Targeting Strategy
- Design and manage highly focused territory alignments based on high valued customers, referral pathways, and regional patient density.
- Maintain targeting lists that reflect evolving diagnostic expansion, and new account discovery.
Incentive Compensation & Goal Setting
- Support incentive compensation plans designed for rare disease dynamics (e.g., milestone based goals, team-based components).
- Administer compensation calculations and payouts with a focus on accuracy, transparency, and compliance.
- Partner with Sales Leadership to set realistic goals aligned to Vera’s goals.
Cross-Functional Collaboration
- Work closely with Commercial Operations team members, Patient Services, Market Access, Medical Affairs, and Marketing to ensure aligned data, workflows, and reporting.
- Collaborate with Legal and Compliance to ensure adherence to healthcare and rare disease regulatory standards.
Qualifications:
- Bachelor’s degree in Business, Life Sciences, or related field.
- 8+ years of Sales Operations or Commercial Operations experience in biotech, pharma, or rare disease environments.
- Hands-on experience with CRM platforms (Salesforce preferred).
- Strong analytical and reporting skills; advanced Excel and BI tools experience.
- Experience supporting specialty or small field sales teams.
Vera Therapeutics Inc. is an equal-opportunity employer.
Vera Therapeutics is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. The exact base pay offered for this role will depend on various factors, including but not limited to the candidate’s geography, qualifications, skills, and experience.
At Vera, base pay is only one part of your total compensation package. The successful candidate will be eligible for an annual performance incentive bonus, new hire equity, and ongoing performance-based equity. Vera Therapeutics also offers various benefits offerings, including, but not limited to, medical, dental, and vision insurance, 401k match, flexible time off, and a number of paid holidays.
Notice to Recruiters/Staffing Agencies
Recruiters and staffing agencies should not contact Vera Therapeutics through this page. All recruitment vendors (search firms, recruitment agencies, and staffing companies) are prohibited from contacting our hiring manager(s), executive team members, or employees.
We require that all recruiters and staffing agencies have a fully executed, formal written agreement on file.
Vera Therapeutics’ receipt or acceptance of an unsolicited resume submitted by a vendor organization to this website or employee does not constitute an actual or implied contract between Vera Therapeutics and such organization and will be considered unsolicited and Vera Therapeutics will not be responsible for related fees.
Fraud Alert
To all candidates: your personal information and online safety are a top priority for us. At Vera Therapeutics, recruiters only direct candidates to apply through our official career page at https://veratx.com/careers/.
Recruiters will always contact you using the domain of veratx.com. We will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Vera Therapeutics, please email human resources.
CA Privacy Notice
Applicants residing in California should review our California Privacy Notice for Employees, Job Applicants, and Contractors, which describes the categories of personal information we collect, how we use it, and your privacy rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act: https://veratx.com/ca-privacy/.
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