AVP, Growth Controls Initiatives

Job Description:

Role Title: AVP, Growth Controls Initiatives (L10)

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.

• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.

• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles

Organizational Overview:

Growth Governance team ensures the governance requirements for the ~60 business processes are appropriately executed.  

Role Summary/Purpose:

As a member of the Growth Enterprise Process Governance team, this role’s primary responsibilities include executing quality activities and providing challenge and support to Growth process owners as they continually update their risks and controls, as well as providing project management support to the Growth Governance team related to Growth Issues Management (ISM) and Risk Control Self-Assessment (RCSA) programs.

Key Responsibilities:

• Provide quality assurance and challenge for Growth ISM process including adherence to enterprise ISM requirements, issue description clarity, and review of issue evidence for closure.

• Review RCSA requirements including process, risk and control (PRC) documentation for adherence including providing challenge and support for control requirements and descriptions to ensure appropriate mitigation of identified risks.

• Assess control design and operationalization to ensure assigned CTC/CTQ (i.e., legal requirement) coverage requirements.

• Make recommendations for control enhancements, with particular attention to driving process owners to incorporate automation and/or other analytical reporting and capabilities into their preventative and detective controls.

• Analize issue root cause failures related to control breakdowns or gaps to identify new control capabilities or enhancements and modifications to existing controls.

• Provide project management support for other various process universe activities including setting up new L3s and thematic issue root cause analysis.

• Fulfill ad hoc reporting requests.

• Work directly with Growth stakeholders across various processes and levels including senior leadership.

• Lead direct report(s) supporting the Growth Enterprise Governance team.

• Perform other duties and/or special projects as assigned.

Required Skills/Knowledge:

• Bachelor’s degree with 2+ years in reporting, governance, risk management, audit, surveillance, or compliance or in-lieu of degree 4+ years of related and relevant experience.

• 2+ years experience with process governance including knowledge of Process Universe, RCSA program.

• 2+ years experience working with and applying requirements related to Critical to Compliance (CTC) framework and related laws.

• 2+ years experience with risks and issues management.

Eligibility Criteria:

• Bachelor’s degree with 2+ years in reporting, governance, risk management, audit, surveillance, or compliance or in-lieu of degree 4+ years of related and relevant experience or 2+ years experience with process governance including knowledge of Process Universe, RCSA program or 2+ years experience working with and applying requirements related to Critical to Compliance (CTC) framework and related laws or 2+ years experience with risks and issues management.

Work Timings:

This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (First Formal/Final Formal, LPP)

• L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

• L8+ Employees can apply

  Grade/Level: 10

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