AVP, Multinational Issuing Office - North America

Are you looking for your next opportunity?

Sompo has a unique opportunity for an AVP, Multinational Issuing Office – North America to join our Multinational team.

This role will play an important role in supporting strategic and operational initiatives within the Issuing Office with some focus on multinational Accident & Health (A&H) programs. This position is responsible for ensuring compliance, tracking financial performance, and fostering collaboration across teams to deliver exceptional service to multinational clients. The role focuses on driving efficiency, maintaining high standards in service delivery, and building strong relationships with internal and external stakeholders to achieve business objectives.

Location: This position will be based out of our New York City, Morristown, NJ, Boston, MA, Chicago, IL or Charlotte, NC office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.

Our business, your impact, our opportunity:

What you’ll be doing:

• Ownership of pre-bind and post-bind processes for multinational business pertaining to Issuing Office activities.
• Assist in development and maintenance of underwriting guidelines and processes for U.S. and Canadian underlier policies within multinational A&H programs.
• Assists in the document management and recording of multinational transactions to ensure consistent policies and procedures are followed for consistent handling of global business.
• Liaise with local and foreign Underwriters and Producing Office teams to ensure adequate and compliant pricing for US risks across the relevant lines of business.
• Execute the issuance of local policy and invoice documentation.
• Communicate with local US brokers on account-bearing matters including but not limited to pre-bind activities, expectation settings on deliverables, as well as status updates to ensure alignment and a high level of overall account servicing.
• Represent the Issuing Office in high-level and service meetings with A&H network partners, building and maintaining strategic relationships to advance business objectives.
• Work with internal Finance and Collection teams to ensure premium flow – resolving discrepancies between expected and remitted premium. Keep stakeholders updated on uncollected premium and escalate where appropriate.
• Liaise with local Regulatory and Product teams to ensure the Issuing Office is concurrent with form alignment and changes in risk requirements or coverage details.
• Participate and/or lead account specific meetings with Producing Office and UW teams to ensure optimal workflow.
• Take ownership of financial reporting for the North American results of multinational A&H programs, tracking revenue generation, cost management, and profitability analysis. Understand pricing strategies and provide financial performance reporting to senior leadership.
• Other similar duties as assigned which are required in support of company and department objectives.
• There will be limited delegated Underwriting Authority associated to this role as defined by Product.

What you’ll bring:

• Bachelor's degree required; advanced degree preferred.
• Minimum of 10+ years of commercial insurance experience, with at least 5 years in underwriting support or operations for multinational accounts.
• Windows, Microsoft Office Suite (Word, Excel, Power Point), Adobe / Nitro, Share Point
• Analytical ability, good business judgement, sense of urgency & ability to meet deadlines, ability to handle multiple priorities.
• Good written & verbal communication skills.

Salary Range: $90,000 – $150,000 Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs:

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
• Pharmacy benefits with mail order options
• Dental benefits including orthodontia benefits for adults and children
• Vision benefits
• Health Care & Dependent Care Flexible Spending Accounts
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
• Company-paid Disability benefits with very competitive salary continuation payments
• 401(k) Retirement Savings Plan with competitive employer contributions
• Competitive paid-time-off programs, including company-paid holidays
• Competitive Parental Leave Benefits & Adoption Assistance program
• Employee Assistance Program
• Tax-Free Commuter Benefit
• Tuition Reimbursement & Professional Qualification benefits

In today’s world, what do we stand for?

Ethics and integrity are the foundation of delivering on our commitment to you. We believe that core values drive success, and that when relationships are held in the highest regard, there is nothing that cannot be accomplished. At Sompo, our ring is more than a logo, it is a symbol of our promise. Click here to learn more about life at Sompo.

Sompo is an equal opportunity employer and we intentionally value inclusion and diversity. Above all, we want you to work in an environment that respects everyone’s unique contributions – we are passionately committed to equal opportunities. We do not discriminate based on race, color, religion, sex orientation, national origin, or age.