John Staurulakis, LLC
Business Operations Consultant - Business Advisory Services
Be an Early Applicant
Consult with broadband and telecom clients to analyze business processes, recommend improvements, lead cross-functional projects, develop presentations and workshops, and manage client relationships while supporting up to 20% travel.
JSI invites you to join our team as a Business Operations Consultant on Consulting, Business Advisory Services team in a Remote capacity or near one of our offices where you'll play a critical role in advancing broadband and telecommunications initiatives that expand connectivity and drive digital inclusion—while advancing your career within a mission-driven, growth-focused organization.
About the Company:
JSI is a leading full-service consulting firm specializing in broadband solutions. For over 60 years, we have provided independent communications service providers with expert financial, engineering, management, operational, regulatory, and strategic guidance. Our extensive industry knowledge and proven track record of success have empowered clients to achieve sustainable growth and profitability. With clients nationwide and a powerful presence in markets across the United States, JSI empowers rural and regional broadband providers to expand, evolve, and excel in a rapidly shifting digital world.
JSI is a leading full-service consulting firm specializing in broadband solutions. For over 60 years, we have provided independent communications service providers with expert financial, engineering, management, operational, regulatory, and strategic guidance. Our extensive industry knowledge and proven track record of success have empowered clients to achieve sustainable growth and profitability. With clients nationwide and a powerful presence in markets across the United States, JSI empowers rural and regional broadband providers to expand, evolve, and excel in a rapidly shifting digital world.
Position Overview:
The Business Operations Consultant must have strong operational, organizational, and communications skills and a capacity to work with staff of varying levels of operational background and levels of staff and management, including C-Level executives. This position will work directly with clients in various roles and functions pertaining to operational business support projects. This position requires the candidate’s ability to support a travel commitment of up to 20%.
The Business Operations Consultant must have strong operational, organizational, and communications skills and a capacity to work with staff of varying levels of operational background and levels of staff and management, including C-Level executives. This position will work directly with clients in various roles and functions pertaining to operational business support projects. This position requires the candidate’s ability to support a travel commitment of up to 20%.
Responsibilities
- Provide expert advice and guidance to Broadband and Telecommunication clients on business strategy, operations, and organizational development.
- Analyze existing business processes, identify areas for improvement, and recommend innovative solutions.
- Lead and manage cross-functional consulting projects from inception to completion.
- Develop and deliver presentations, reports, and workshops for clients and internal teams.
- Stay up to date with industry trends, market dynamics, and best practices to inform strategic decisions.
- Foster strong relationships with clients, stakeholders, and business partners.
- Actively listen to and comprehend client needs, ensuring that proposed solutions are tailored and relevant to their unique challenges.
- Demonstrate the ability to grasp the overarching strategic vision while meticulously managing and executing the detailed steps required to achieve organizational objectives.
- Maintain a commitment to excellence by consistently striving for optimal results.
- Effectively balance and prioritize multiple concurrent projects, showcasing strong multi-tasking and organizational abilities in a dynamic consulting environment.
- Engage clients in thoughtful dialogue, utilizing well-crafted probing questions to uncover underlying needs and deliver candid, professional feedback that adds value to the client relationship.
- Exhibit versatility as a “Jack of all trades,” confidently drawing upon the expertise of colleagues and specialists within JSI when needed to ensure comprehensive and effective solutions for clients.
Required Qualifications
- At least three - five (3-5) years of experience with Network Operations, Business Operations, Billing Software Systems, and/or Marketing within the Telecommunications Industry.
- At least five (5) years of experience working either for an ISP/Telephone/Electric company or closely with many industry clients.
- Background in establishing organizational policies, processes, and/or procedures.
- Business process analysis skills.
- Ability to actively listen and immediately understand the client’s needs.
- Ability to turn client needs into actionable project initiatives.
- Prior experience working with all levels of staff at companies, including management and C-level executives.
- The innate ability to understand ‘the big picture’ while also recognizing and working through the detailed steps to get there.
- A mentality of never accepting ‘good enough.’
- A developed aptitude to multi-task across multiple concurrent projects.
- The ability to actively engage a client and provide well-executed probing questions to ascertain what is needed while providing the client professional feedback.
- Comfortable at presenting at speaking engagements and conferences.
- Bachelor’s Degree required.
- Previous consulting experience is a plus.
Benefits & Compensation
- Competitive salary + performance-based bonuses.
- Comprehensive benefits package (medical, dental, vision, 401(k)).
- Generous PTO and wellness opportunities.
- Ongoing professional development and educational opportunities.
About
To learn more about JSI, visit us at jsitel.com.
Similar Jobs
Aerospace • Artificial Intelligence • Machine Learning • Robotics • Software • Defense Technology
Lead Shield AI’s capture and strategic sales efforts for X-BAT and advanced systems supporting USMC and Department of the Navy customers. Shape acquisition opportunities, guide solicitation responses, build program-office and industry relationships, influence requirements, and drive multi-year contract wins. The role requires deep DoN/USMC acquisition expertise, defense sales experience, technical credibility, leadership skills, an active Secret clearance, and DAWIA Program Manager Advanced certification.
Top Skills:
Aechelon Simulation And Synthetic Reality TechnologiesHivemind Autonomy SoftwareV-Bat AircraftX-Bat Aircraft
Cloud • Information Technology • Security • Software • Cybersecurity
Leads investor relations and strategic finance for a public SaaS cybersecurity company. Responsibilities include shaping the financial narrative, preparing earnings materials, managing analyst and institutional investor relationships, targeting prospective shareholders, executing investor events and roadshows, reporting market sentiment to executives, and supporting corporate development, M&A due diligence, valuation, capital allocation, and long-range planning.
Top Skills:
Advanced Sentiment AnalysisAi/MlCloud InfrastructureCybersecurity ArchitecturesPredictive AiQuantitative ModelingSaaS
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Manages ServiceNow’s customer reference program by matching customers with prospects, coordinating reference calls and events, maintaining reference records, recruiting advocates, and supporting campaigns and deals. Tracks participation, validates reporting data, prepares customer proof materials, guides sales teams through processes, and recommends improvements based on program performance and coverage gaps.
Top Skills:
CRMPower BIReference PlatformsSpreadsheets
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
