Conduct outbound calls to sell Spectrum Internet, Mobile, TV, and Phone services. Meet or exceed sales quotas through upselling and adding new services, provide consultative product guidance, handle objections, maintain prospect follow-up plans, ensure database accuracy, and deliver professional customer service in a call center environment.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.
Ready to transform lives through technology? As an Outbound Sales Representative, you'll be the voice that connects families to Spectrum's essential services, including Internet, Mobile, TV and Phone. Your role is crucial in expanding our customer base and enhancing their digital experience. By leveraging your persuasive communication skills and passion for technology, you'll not only meet but exceed sales targets, making a significant impact on our growth and community engagement. Join us and be part of a team that values your expertise and dedication!
What our Outbound Sales Representatives Enjoy Most About the Role
Working Conditions
Required Qualifications
Education
Experience
Skills & Abilities
Preferred Qualifications
#ZRSM2
#LI-SR4
STM204 2026-81682 STM204 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.
Ready to transform lives through technology? As an Outbound Sales Representative, you'll be the voice that connects families to Spectrum's essential services, including Internet, Mobile, TV and Phone. Your role is crucial in expanding our customer base and enhancing their digital experience. By leveraging your persuasive communication skills and passion for technology, you'll not only meet but exceed sales targets, making a significant impact on our growth and community engagement. Join us and be part of a team that values your expertise and dedication!
What our Outbound Sales Representatives Enjoy Most About the Role
- Supporting efforts to simplify and enhance customer experience by making services more accessible and user-friendly.
- Meeting and exceeding monthly sales quotas by consistently adding new lines of service (PSUs) and upselling existing customers.
- Handling all prospects with courtesy and professionalism, ensuring a high level of customer satisfaction in every interaction.
- Acting as a knowledgeable product consultant, promoting and selling the value of Spectrum Residential products and services.
- Creating and maintaining a strong follow-up plan to increase efficiency and sales conversion rates, while ensuring database accuracy.
Working Conditions
- In an office call center environment, employees may need to be seated for extended periods while using a telephone headset and a computer with multiple screens, with exposure to moderate noise levels.
Required Qualifications
Education
- High School Diploma, GED, or equivalent.
Experience
- 1+ year(s) of call center and/or sales experience
Skills & Abilities
- Clear, concise, and professional oral communication.
- Strong listening and interpretation skills to understand and meet customer needs.
- Consultative sales approach, including needs analysis, objection handling and effective closing.
- Judgement and initiative to make informed decisions.
- Attention to detail and quick response to changing business needs.
- Ability to prioritize and organize effectively, even under high volume.
- Multitasking with job-specific software and office equipment.
- Independent and collaborative work ethic.
- Management of multiple prospects.
- Proficiency in MS Office and related software applications.
- Comfortable using a personal computer, telephone/dialer, headset, copier, fax and calculator.
Preferred Qualifications
- Knowledge of commercial internet, video, and data services.
- Experience in a fast-paced, customer-focused environment.
#ZRSM2
#LI-SR4
STM204 2026-81682 STM204 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
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What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
