Chief Technology Officer (CTO) — US (Remote - EST)

We power the third-party reproduction industry through Orchid Journey Management Software (JMS) — a secure, all-in-one SaaS platform that streamlines every phase of the surrogacy and egg-donation journey, from first contact to birth and beyond. Orchid JMS combines guided workflows, deep CRM, case management, and critical integrations with agency websites, communication systems, and SeedTrust Escrow accounts. Our mission is simple and human: help build more families.

We're hiring a business-minded Chief Technology Officer to lead our technology strategy and product evolution from growth stage into market maturity. This is not a standard SaaS company — we operate at the high-stakes intersection of HealthTech, FinTech, and LegalTech.

You'll inherit a talented team of ~30 (Tech Leads, Product Managers, Designers, and engineers, distributed across LATAM and the US) and own a defining initiative: merging the independent product lines and infrastructures of four related companies — into one unified, elegant, secure ecosystem. This is a role for a High-Complexity Generalist who thrives on technical orchestration, creative problem-solving, and empathetic team building.

• Be a strategic business partner (not a "yes-person"). Sit as a peer and trusted advisor to the CEO and CFO. Master the business model and regulatory boundaries of every product line, and bring business-driven questions, rigorous data, and structured options to the executive table.
• Mentor and empower "mini-CTOs." Lead with high EQ, transparency, and stability, protecting and evolving a culture of continuity and psychological safety. Treat each Tech Lead as an autonomous owner of their domain while aligning them under one architectural vision, and champion the structure (e.g., dedicated Product Owners) the team needs.
• Modernize legacy code and unify disparate applications. Audit and deeply understand the infrastructures across our legacy applications. Refactor, upgrade, and stabilize them — resolving accumulated technical debt without halting product velocity — and orchestrate the integration of internal platforms, external APIs, and banking escrow systems into a cohesive, secure, bulletproof infrastructure.
• Drive practical product magic through strategic AI. Move beyond AI-for-internal-efficiency toward customer-facing AI that creates real value (predictive matching, automated document drafting, smarter workflow usability) — with the judgment to know when AI is, and isn't, the right tool.

• 10+ years of progressive technology leadership, with a proven track record of scaling B2B SaaS products from early development to maturity.
• M&A / multi-platform integration experience: merging independent product lines, disparate codebases, and disconnected teams into one engineering unit.
• Legacy-code mastery: modernizing legacy architectures and systematically dismantling technical debt.
• Product-minded engineering edge: connects engineering deeply to product design and the human "user journey" — understands data schemas and UX alike.
• High emotional intelligence: navigating transitions, mediating across technical egos, building trust-based cultures.
• Cloud architecture expertise: hands-on with secure cloud infrastructure (AWS/GCP/Azure), data management, and PII/HIPAA-compliant environments.
• Excellent communication — able to translate complex engineering into clear business outcomes for non-technical stakeholders.
• Authorized to work in the United States; able to work core US Eastern Time hours.

• Direct experience in HealthTech, FinTech, LegalTech, or highly regulated operational marketplaces.
• Experience inside a US-based startup or growth-stage SaaS company while managing distributed remote teams in Latin America.
• Background in contract lifecycle management (CLM) or multi-party transaction platforms.
• Familiarity with internationalization/localization of software platforms.

• Competitive base salary, commensurate with experience — shared early in the process.
• Health, dental, and vision insurance; 401(k) with company match.
• Flexible/unlimited PTO; US holidays; 
• Performance bonus and long-term incentive structure are being finalized and will be discussed during the process.
• Remote-first; occasional international travel for team gatherings and key meetings.

Apply through this posting with your CV and a short note on the most complex platform or integration you've led. We are an equal-opportunity employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.