Clinical Education Specialist - Lead

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Customer Management

Job Sub Function:

External Customer/Product Training

Job Category:

Professional

All Job Posting Locations:

Remote (US)

Job Description:

Johnson & Johnson MedTech Surgery is currently seeking a Clinical Education Specialist - Lead to join our North America Global Education team. This is a remote role available within the United States. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location to apply.

• Northeast, Mid- Central, or Chicago preferred

#LI-Remote

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
 

JOB SUMMARY

The Clinical Education Specialist Lead is responsible for the strategic design, preparation and execution of hands-on training experiences for Professional Education under North America Global Education Solutions. The Clinical Education Specialist Lead also supports R&D, Marketing, Education Grants, and Meetings and Conventions.  They must partner with colleagues to effectively teach and train on the safe and efficacious use of Johnson & Johnson products in a lab setting to external Healthcare Professional customers. They serve as the subject matter expert on anatomy, language of medicine, clinical procedures, disease states and all Johnson & Johnson technologies. They must collaborate and align priorities with Sales, Professional Education, R&D, and Marketing leaders to develop customized hands-on educational experiences that meet the goals and needs of multiple stakeholders. They must manage priorities and timelines well and be comfortable in a fast-paced environment. They must ensure compliance to all legal, regulatory and HCC policies to include Advamed, Pharma, ACCME, AATB and other global legal and regulatory bodies. The Clinical Education Specialist must ensure all field based programs are compliant with J&J guidelines through thorough formal on-site assessment of field based sites. This Clinical Education Specialist role will be supporting the DePuy Synthes operating business, prior experience in Sports Medicine or Joint Reconstruction medical devices is preferred.

  

DUTIES & RESPONSIBILITIES

• Policies: Know and follow policies and procedures related to work activities performed in area of responsibility.

• Training:  Complete training in area of responsibility within allowed time period. Training is required for changes in existing policies & procedures, for new assignments & for implementation of new policies & procedures.  Complete required periodic re-training in areas such as safety & environmental compliance.
  • Successful completion of designated primary sales training.
  • Successful completion of Clinical Education training evaluations.

• Safety: Follow all company safety policies & other safety precautions within work area.  Promote safety to all associates that enter work area.  Follow Health Care Compliance guidelines as well as follow operating room training and safety standards (Bloodborne pathogens training, etc.).

• Product, Clinical, and Disease State Knowledge: Extensive knowledge and understanding of the safe and efficacious use of Johnson & Johnson Products. All-encompassing understanding of surgical procedures across several specialties, relevant disease states and appropriate product application. Ability to teach and translate that knowledge into comprehensible education for different audiences.

• Teaching: Exceptional communication skills and the ability to train, mentor and coach new associates in human and animal anatomy, medical language, and the procedure steps and appropriate product application in surgical procedures across many specialties. Demonstrate solid presentation skills to perform product in-services on animate, inanimate, cadaveric and other simulated models.

• Program Development & Execution: Perform as the subject matter expert to the Johnson & Johnson business in Clinical Education, advising on appropriate models to meet learning objectives, hands-on education development and execution, and other clinical needs. Manage priorities effectively, acting with speed, flexibility and accountability to achieve goals.

• Partnerships: Strong capacity to interact, dialogue and educate all levels of both internal and external customers in the Johnson & Johnson Institutes and in the field. Collaborate with Professional Education, R&D, Marketing, and Meetings and Conventions across all levels, creating effective solutions to drive the education business plan. Build and maintain partnerships with all stakeholders and facilitate key strategic relationships with facilities and third-party vendors.

• Business Acumen: In-depth understanding of the Johnson & Johnson business, organizations and processes. Translate business requirements into Clinical Education strategy and plans.

 

• Customer Insights:  Acquire and translate customer insights to the broader organization as it relates to unmet needs and future educational and product offerings.

• Market and Industry Knowledge: Understand and apply market, industry, competitor, and health care compliance, legal, and regulatory knowledge. Understands the external marketplace including competitor offerings and strategy, changing stakeholders, and applies knowledge to shape Clinical Education offerings.

• Project Management: Lead Clinical Education projects through application of customer insights and strategic planning to develop and implement new education modalities. Contribute to innovative and viable products, service and/or solutions adding value. Develop measurable project plans with clear objectives, milestones, resource requirements, and deliverables. 
   
• Travel Requirements: Overnight travel may be required up to 70%. Requires air travel on routine basis.

EXPERIENCE AND EDUCATION

• Bachelor’s degree required
• 4 - 6 years experience in a business environment – preferably orthopedics Healthcare Industry or Clinical Setting
• Operating Room or Healthcare Professional facing experience preferred
• Education and/or Training experience preferred
• Product, Clinical and Disease State Knowledge of Sports Medicine or Joint Reconstruction preferred
• Experience in complex scheduling and execution of projects/events preferred
• Experience working with Cadaveric Tissue preferred

KNOWLEDGE, SKILLS, ABILITIES, CERTIFICATIONS & AFFILIATIONS

• Collaboration and teamwork.
• Big picture thinking with attention to detail.
• Demonstrated strong organizational skills.
• Strong presentation and public speaking.
• Extensive product & procedure knowledge and applications.
• Ability to utilize and learn new technology and applications.
• Project leadership experience.

Benefits Summary:

• Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

• Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

• This position is eligible to participate in the Company’s long-term incentive program.

• Employees are eligible for the following time off benefits:

  • Vacation – up to 120 hours per calendar year

  • Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year

  • Holiday pay, including Floating Holidays – up to 13 days per calendar year

  • Work, Personal and Family Time - up to 40 hours per calendar year

Additional information can be found through the link below!

https://www.careers.jnj.com/employee-benefits

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers. Internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

The anticipated base pay range for this position is :

$94,000.00 - $151,800.00

Additional Description for Pay Transparency:

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.