Point C is a National third-party administrator (TPA) with local market presence that delivers customized self-funded benefit programs. Our commitment and partnership means thinking beyond the typical solutions in the market – to do more for clients – and take them beyond the standard “Point A to Point B.” We have researched the most effective cost containment strategies and are driving down the cost of plans with innovative solutions such as, network and payment integrity, pharmacy benefits and care management. There are many companies with a mission. We are a mission with a company.
*Health insurance experience required, COBRA experience strongly preferred.
We are seeking a highly detail-oriented and organized individual to join our team as a COBRA Analyst. In this role, you will be responsible for ensuring compliance with the Consolidated Omnibus Budget Reconciliation Act (COBRA) regulations, managing benefits administration, and assisting employees and former employees with COBRA-related inquiries. The ideal candidate should have a strong understanding of COBRA laws and regulations, excellent communication skills, and a passion for delivering exceptional customer service.
Primary Responsibilities:
· Administer and manage COBRA benefits for eligible employees and their dependents, including processing qualifying events (e.g., terminations, reductions in hours, divorce, etc.) and ensuring timely notifications.
· Communicate with former employees regarding their COBRA options, benefits, enrollment, and payment processes.
· Maintain accurate COBRA records, including enrollment forms, payment records, and compliance documentation.
· Handle COBRA inquiries from employees, former employees, and dependents regarding eligibility, coverage options, and payment issues.
· Work closely with HR and Benefits teams to track changes in employee status and ensure timely benefit continuation for eligible individuals.
· Prepare and distribute COBRA notices and election forms in accordance with regulatory deadlines.
· Assist with the reconciliation of COBRA premiums and billing discrepancies.
Qualifications:
· High school diploma or equivalent; Associate’s degree or higher in a related field preferred.
· Previous experience in COBRA administration or benefits management is highly preferred.
· In-depth knowledge of COBRA laws, regulations, and procedures.
· Strong attention to detail and accuracy in data entry and record-keeping.
· Excellent communication skills, both written and verbal.
· Ability to handle sensitive and confidential information with discretion.
· Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and benefits administration software.
· Strong organizational skills and the ability to manage multiple tasks simultaneously.
· Customer service-oriented with the ability to resolve issues professionally and effectively.
· Familiarity with benefits administration platforms or COBRA management software is preferred.
· Knowledge of additional benefits regulations (e.g., HIPAA, FMLA, ACA) is preferred.
Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.
- Comprehensive medical, dental, vision, and life insurance coverage
- 401(k) retirement plan with employer match
- Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
- Paid time off (PTO) and disability leave
- Employee Assistance Program (EAP)
Equal Employment Opportunity: At Point C Health, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Point C Health is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
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Point C Chicago, Illinois, USA Office
1 E Wacker Dr, Chicago, Illinois, United States, 60601
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