Commercial Operations Manager

At Wipfli, people count.
At Wipfli, our people are core to everything we do-the catalyst behind our ability to create exceptional impact and extraordinary results.
We believe in flexibility. We focus on relationships. We encourage each individual to follow their own path.
People truly matter and they feel it. For those looking to make a difference and find a professional home, Wipfli offers a career-defining opportunity.
Job Summary:
Wipfli is continuing to build its Commercial Operations capability, and we're looking for someone who enjoys bringing structure to ambiguity and turning business needs into practical solutions.
This role will partner with Business Unit, Sales/Business Development, Finance, Data, Operations, and Technology teams to improve how we work across people, processes, systems, and data.
This isn't a role where you'll simply inherit a finished playbook. You'll help build it. You'll identify opportunities for greater consistency and visibility and translate business needs into scalable processes, reporting, governance, system requirements, and tools that teams can successfully adopt.
Responsibilities:

• Partner with business and sales leaders to understand priorities, operational challenges, and opportunities for improvement.
• Build and improve Commercial Operations processes, workflows, playbooks, governance, and standards.
• Translate business needs into clear process, system, data, and reporting requirements.
• Partner with Revenue Systems, Sales Operations, Finance, Intelligence & Insights, and other teams to implement practical solutions.
• Develop reporting and insights that help leaders understand performance, trends, risks, and opportunities.
• Support commercial programs including deal workflows, segmentation, territories, pricing, quotas, and incentive processes.
• Lead cross-functional improvement initiatives from discovery through implementation and adoption.
• Create documentation and practical guidance that help teams successfully adopt new ways of working.

Qualifications:

• Bachelor's degree in business, finance, analytics, marketing, operations, or a related field. An equivalent combination of education and relevant experience may be considered in lieu of a degree.
• 5+ years of experience in Commercial Operations, Revenue Operations, Sales Operations, Business Operations, Finance, Analytics, or a related field.
• Experience building or improving business processes, operating practices, or cross-functional programs.
• Strong business acumen with the ability to translate business challenges into practical solutions.
• Experience gathering business requirements and working across multiple stakeholder groups.
• Strong analytical, communication, facilitation, and project management skills.
• Experience working with CRM, reporting, and commercial technology platforms. Microsoft Dynamics 365 experience is preferred.
• Comfortable navigating ambiguity, challenging existing practices constructively, and creating structure where it may not already exist.

Benjamin Dzanic, from our recruiting team, will be guiding you through this process. Visit his LinkedIn page to connect!
#LI-REMOTE #LI-BD1
Additional Details:
Wipfli is an equal opportunity/affirmative action employer. All candidates will receive consideration for employment without regards to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identify, veteran status, disability, or any other characteristics protected by federal, state, or local laws.
Wipfli is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or participate in our recruiting process, please send us an email at [email protected].
Wipfli values fair, transparent, and competitive compensation, considering each candidate's unique skills and experiences. The estimated base pay range for this role is $107,000 - $144,000, with offers typically not made at the maximum, allowing for future salary increases. The actual salary at the time of offer depends on business related factors like location, skills, experience, training/education, licensure, certifications, business needs, current associate pay, and relevant employment laws.
Individuals may be eligible for an annual discretionary bonus, subject to participation rules and based on a variety of factors including, but not limited to, individual and Firm performance.
Wipfli cares about our associates and offers a variety of benefits to support their well-being. Highlights include 8 health plan options (both HMO & PPO plans), dental and vision coverage, opportunity to enroll in HSA with potential Firm contribution and an Employee Assistance Program. Other benefits include firm-sponsored basic life and short and long-term disability coverage, a 401(k) savings plan & profit share as well as Firm matching contribution, well-being incentive, education & certification assistance, flexible time off, family care leave, parental leave, family formation benefits, cell phone reimbursement, and travel rewards. Voluntary benefit offerings include critical illness & accident insurance, hospital indemnity insurance, legal, long-term care, pet insurance, ID theft protection, and supplemental life/AD&D. Eligibility for all benefits programs is dependent on annual hours expectation, position status/level and location.
"Wipfli" is the brand name under which Wipfli LLP and Wipfli Advisory LLC and its respective subsidiary entities provide professional services. Wipfli LLP and Wipfli Advisory LLC (and its respective subsidiary entities) practice in an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable law, regulations, and professional standards. Wipfli LLP is a licensed independent CPA firm that provides attest services to its clients, and Wipfli Advisory LLC provides tax and business consulting services to its clients. Wipfli Advisory LLC and its subsidiary entities are not licensed CPA firms.
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