Community Engagement Coordinator (Hybrid)

Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay.

Erie Family Health Centers, a nationally recognized top workplace with 14 sites in Chicago and suburbs, is looking for a valuable addition to our Community Engagement team! The Community Engagement Coordinator (CEC) is responsible for working with Erie’s corporate Associate Director of Community Engagement to develop and implement a community outreach plan to maintain and deepen Erie’s community ties in Garfield Park, in alignment with organizational priorities and the local Community Engagement Plan.  The CEC will be the face of Erie Family Health Centers in the Garfield Park community at the grassroots level. Their focus will be serving as Erie’s liaison and ambassador within the Sankofa Wellness Village, building relationships with community partners and residents while representing Erie at events and initiatives. This role will support patient growth, connect community members to services, and strengthen Erie’s presence in the West Side wellness ecosystem.

*The person holding this position may be required to work irregular hours including nights, weekends and holidays as necessary to complete assigned duties and responsibilities.

At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie’s Full Benefits Package that includes Medical, Dental, Vision, Life, and Disability Insurance, and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee’s biweekly salary. Annual Paid Time Off: starting at 15 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement.

*Compensation is based on each candidate’s experience, skills, and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at the entry level in the range. Any additional skills, experience, and education will be reflected in the compensation offered.

Main Duties & Responsibilities

• Develop and execute a community engagement plan for Erie in Garfield Park that aligns with the organization’s Community Engagement Plan and other organizational priorities.

• Identify key community stakeholders and collaborate with Erie colleagues to ensure these relationships are consistently and appropriately staffed.

• Identify and develop relationships with staff from peer service providers to ensure that partner organizations are aware of Erie’s services and that Erie staff and patients are aware of other health and human services/resources.

• Plan and manage outreach events in West Side communities, including logistics, vendors, registration, itineraries, and promotional materials.

• Utilize technology and tools to track engagement efforts and support reporting of outcome goals and metrics.

• Represent Erie externally at meetings and events, provide relevant information and appropriate follow-up, and serve as an advocate for Erie’s mission and the needs of our patients.

• Perform other duties as assigned.

Education

Required:

• High school degree or equivalent required with three (3) years of community organizing experience; OR

• Associate’s degree or or two years of college, with two (2) years of community organizing experience; OR

• Bachelor's degree from a 4-year accredited college or university with one (1) year of community organizing experience

Experience

Required:

• One (1) year experience managing community engagement activities or other relevant professional experience in community relation, communications, and project management

Preferred:

• Prior experience in health care, human services, and/or nonprofit organizations 

• An individual with life experience on the West Side preferred

Skills and Knowledge

Required:

• Direct, current knowledge of Garfield Park’s communities, human services organizations, and some key personnel is required.

• Knowledge of community health services, public health or related fields desired.

• Knowledgeable about the patient communities Erie serves, geographically and culturally.

• Capacity to manage multiple projects simultaneously, remain adaptable, and understand project priorities in the context of multiple expectations.

• Ability to meet deadlines. 

• Ability to exercise good judgment in decision-making.

• Proficiency in Microsoft Office tools, including PowerPoint and Excel.

Preferred:

• Ability to produce clear, structured, articulate, and compelling communications for diverse audiences.

The Erie Advantage Pledge

WORKING TOGETHER FOR WHAT MATTERS MOST

Erie makes a pledge that all current and future employees can feel confident that:

• Our mission, vision, and values unite us.

• Our voices matter.

• We do things well.

• Our inclusive culture promotes balance and belonging.

• We find our career sweet spot at Erie.