Corporate Communications Manager - Quality

Job Summary

Job Description

Lead the development, implementation, and measurement of internal communications programs for the Quality Department, including direct management of Communications Specialists in the U.S. and Asia. Accountable for implementing the communications strategy and associated channels to enable leadership to effectively communicate information and drive engagement throughout the organization. Work directly with key stakeholders across the company to provide information about key business initiatives, priorities, programs, processes and more.

Major Responsibilities:

• Lead development of the Quality’s communications strategy and oversee tactical execution support with Quality Communications team members. Develop and execute communication plans and key message platforms around key processes, major change initiatives and more.

• Serve as an internal consultant and partner with division leaders to build strategic communication plans that drive employee engagement, shape culture and build connected employee communities. Work cross-functionally with leaders to align on goals, strategy and messaging.

• Accountable for the development of clear, targeted and concise communication deliverables that drive employee engagement. Translate complex company initiatives/programs into easy-to-understand messaging, both visually and verbally.

• Manage end-to-end execution of communications, including assessment, writing, review, and publishing ranging in size, impact, delivery vehicle, and turnaround time.

• Oversee delivery of and adherence to communication policies including the formulation and development, distribution, evaluation, and updating of communication strategies and programs.

• Oversee the development of standard communication templates that can be leveraged and tailored at multiple levels, ensuring simplicity and consistency across the organization. Ensure proper instruction is provided to others how to develop and deliver content in alignment with strategy.

• Oversee content delivery through a variety of medium including, but not limited to newsletters, digital signs, video, bulletins, posters and more.

• Accountable for accurate and accessible centralized communication site via designated sites and platforms.

• Lead or serve as key advisor for strategic change management and change communication strategies and assignments.

Management Responsibilities:

• Typically oversees professional employees/teams

• Day-to-day operations of a group of employees

• May have limited budgetary responsibility and usually contributes to budgetary impact

• Interpret and execute policies for departments/projects; develop, recommend and implement new policies or modifications to existing policies

• Provide general guidelines and parameters for staff functioning

• Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies

Minimum Job Requirements:

Education

Bachelor’s degree Journalism, Communications, Public Relations or related field.

Work Experience

At least 5 years of experience in communications and/or marketing roles to include supporting internal communication programs. Extensive experience writing for varied formats (long-form, short-form), mediums (social media, web, video) and audiences.

Knowledge / Skills / Abilities

• Creative, visual storyteller, with a passion for creating content for all channels and audiences.

• Extraordinary writing, storyboarding, and presentation development skills.

• Collaborative professional capable of building cross-functional relationships to drive change and influence business decisions.

• Position requires skill and ability to effectively and appropriately influence senior management/partners.

• Communications planning and implementation experience (including the ability to integrate and coordinate various elements into an actionable plan).

• Advanced project management skills with relevant technical experience in both print management and video production.

• Ability to manage multiple complex tasks and work within a deadline-driven environment.

• Ability to work across a matrixed structure as well as work independently.

• Proficiency with MS Office Suite products (Word, Excel, PowerPoint, Outlook, Microsoft Teams, and SharePoint.

Preferred Job Requirements:

Work Experience

• Executive communications experience supporting corporate functions within a global organization.

• Experience contributing to the design and execution of leadership narratives and supporting content strategies for socially driven channels.

• At least 1-2 years’ experience in people leadership.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.