Lead technical architecture and delivery for Dynamics 365 CE and Power Platform solutions. Design Dataverse, integrations, security, ALM/DevOps, environment strategy, and AI/Copilot use cases. Provide technical leadership across delivery, presales, and governance; validate designs, manage risks, and ensure production readiness.
Through passion and deep industry expertise, MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights. Our strategic solutions, innovation, and industry intelligence help manufacturers gain visibility, improve profitability, and achieve a competitive edge.
Established in 2002, MCA Connect has grown into one of the largest US-based solution partners in Microsoft Business Applications and Azure Data & AI / Digital & App Innovation. Our Microsoft Specialties include Finance and Supply Chain, Analytics on Azure, Data Warehouse Migration, and Power Platform. We’re also a fifteen-time Microsoft Partner of the Year and three-time Inc. Best Workplaces award winner.
Title: D365 CE Technical Solution Architect (Technical Lead)
Location: Remote
Description
The D365 CE Technical Lead / Solution Architect owns the technical design and delivery integrity of enterprise CE/CX solutions across Dynamics 365 Sales, Customer Service, Field Service, Customer Insights, Dataverse, Power Platform, integrations, data migration, security, and AI/Copilot capabilities. This role partners with functional architects, delivery leadership, presales, and client stakeholders to translate business outcomes into scalable, secure, supportable, and governable Microsoft Business Applications solutions.
Core Responsibilities
- Lead end-to-end technical architecture for D365 CE and Power Platform programs, including solution topology, Dataverse design, integration patterns, security model, environment strategy, and ALM.
- Own technical design authority across configuration, custom code, plug-ins, JavaScript, custom APIs, Power Automate, Power Pages, Azure services, and third-party integrations.
- Partner with functional architects to convert business capabilities and process requirements into scalable solution components, reusable patterns, and implementation work packages.
- Define and govern ALM, DevOps, branching, solution layering, release management, automated deployment, test strategy, and production readiness expectations.
- Establish Azure DevOps expectations for work-item traceability, source control, build/release pipelines, deployment approvals, environment promotion, and auditability across client delivery teams.
- Provide technical leadership to consultants, engineers, offshore teams, and client technical resources through design reviews, code reviews, build guidance, and issue resolution.
- Assess integration, data migration, security, performance, licensing, and non-functional requirements early enough to identify delivery risk and shape practical options.
- Support presales pursuits through technical discovery, architecture options, estimates, assumptions, risk language, ROMs, and SOW input.
- Remain sufficiently hands-on to validate architecture feasibility during delivery, including design workshops, critical reviews, technical risk resolution, and transition from presales commitments into executable delivery plans.
- Identify appropriate use cases for embedded Microsoft Copilot, Copilot Studio agents, AI Builder, and automation while applying responsible AI, security, and data governance considerations.
Required Skills and Experience
- 5+ years of hands-on experience with Dynamics 365 Sales, Customer Service, Dataverse, model-driven apps, Power Automate, Power Pages, and Microsoft Power Platform administration.
- Deep understanding of Dataverse security, business units, teams, roles, field-level security, auditing, data model design, and environment strategy.
- Experience designing integrations using APIs, Azure Integration Services, Service Bus, Logic Apps, Azure Functions, dataflows, virtual tables, Dual-write where appropriate, and/or third-party middleware.
- Working knowledge of Microsoft 365, Teams, SharePoint document integration, Outlook integration, Power BI, and Microsoft Fabric concepts as they relate to CE/CX programs.
- Ability to communicate architecture decisions to executives, business stakeholders, technical teams, and delivery leadership in plain business language.
- Recommended certifications: PL-600 equivalent/successor path where applicable, PL-400, PL-200, MB-280 or relevant D365 CE credentials, and Azure fundamentals or architecture credentials.
About the CE Practice at MCA
The CE Practice at MCA sits at the forefront of the firm’s innovation and growth strategy. We help organizations reimagine how they connect with customers by combining business transformation, modern cloud platforms, and AI-driven capabilities. Leveraging the Microsoft ecosystem — including Dynamics 365, Power Platform, and emerging AI technologies — our team designs customer engagement solutions that drive better experiences and stronger commercial outcomes. We are a collaborative, fast-growing team passionate about innovation, human-centered design, and building the next generation of customer engagement.
Why work for MCA Connect?
Our compensation plan offers one of the best bonus structures in the industry. Along with this we also offer a generous benefit package:
· Work/Life Balance with Unlimited Paid Time Off (UPTO)
· 401k Plan with Company Matching Contribution
· Monthly Stipend for Home Office Expenses
· Subsidized Medical, Dental and Vision Coverage
· Health Savings and Flexible Spending Accounts
· Company Paid Life and Disability Insurance
· Training, Certification and Continuing Education Support
MCA Connect offers limitless opportunities for personal and professional growth in a stimulating, challenging, and performance-oriented work culture where you can share your ideas and make impactful daily contributions. Our employees are highly motivated and talented individuals dedicated to developing, marketing, and selling products designed to deliver value for mid-market and enterprise-size manufacturing, distribution, and energy companies. We take the time to train our consultants so that they understand the industries we serve and can deliver best practices, proven methodologies, and ongoing industry expertise to our clients.
MCA Connect is an Equal Opportunity Employer. MCA Connect promotes equal employment opportunity to all employees and applicants and does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, sexual/gender orientation, status as a protected disabled or Vietnam Era Veteran, disability, or any other legally protected status. We firmly believe our differences make us stronger!
Similar Jobs
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Leads multiple engineering teams building CrowdStrike’s on-sensor detection platform, including detection engines, process classification, content delivery, staged rollouts, validation, and fleet observability. Owns strategy, architecture, roadmap, endpoint performance, detection efficacy, release safety, operational excellence, hiring, organizational planning, and cross-functional alignment. Drives on-device intelligence and AI-enabled engineering workflows while ensuring reliable protection across large-scale customer endpoint fleets.
Top Skills:
AIDistributed SystemsEndpoint Detection And Response (Edr)Feature FlagsLinuxmacOSMitre Att&CkModel InferenceObservabilityOn-Device Machine LearningWindows
Cloud • Information Technology • Security • Software • Cybersecurity
Lead Cloudflare’s consumption strategy across go-to-market teams. Define consumption metrics, targets, roadmap, rules of engagement, and capacity-planning methods. Coordinate pricing, finance, product, sales, IT, and developer teams through launch and ongoing improvement. Guide field enablement, resolve cross-functional ownership and crediting issues, manage a specialist, and use AI tools to improve reporting and analysis. The role requires extensive GTM strategy or revenue operations experience, program leadership, sales planning expertise, and familiarity with usage-based business models.
Top Skills:
Ai Assistants And AgentsCloud ComputingDeveloper PlatformsSaaSUsage-Based Billing Systems
Cloud • Information Technology • Security • Software • Cybersecurity
Build and improve consumption and revenue target-setting models, scorecards, territory analytics, and governed data products. Validate revenue, ownership, billing, and CRM data; support field questions and Rules of Engagement; reconcile data with Finance and Billing; and partner with Geo Ops, RevOps, Engineering, IT, and Compensation. Use SQL, BigQuery, dashboards, and AI tools to automate analysis, improve data integrity, and scale recurring reporting and support.
Top Skills:
Ai Assistants And AgentsBigQueryBilling SystemsCrm SystemsSalesforceSQL
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
