Data Analyst

Who We Are: 

With the collective efforts of our epic team members, we’re trailblazing a new path in the DME industry. Synapse Health was founded in 2016 with a goal to fix the fractured DME ecosystem and completely transform the industry. Built on decades of industry and leadership experience, we’ve launched tech-based solutions that eliminate age-old DME headaches, resulting in a seamless experience for all. We are proud to offer work that matters, on a mission that matters.  

Intrigued? Learn more at SynapseHealth.com and on Synapse Health’s LinkedIn. 

What We Need:  

We are seeking a detail-oriented and analytical Data Analyst to join our team. In this critical role, you will be responsible for collecting, analyzing, and interpreting data to help drive strategic decisions and optimize business performance. The Data Analyst will work closely with cross-functional teams to deliver actionable insights, build dashboards, and support data-driven initiatives across the organization. 

What You Will Do:  

• Collect, clean, and analyze large datasets from various sources to identify trends, patterns, and opportunities. 
• Develop and maintain dashboards and reports using tools like Power BI, Tableau, or Sigma to communicate insights to stakeholders. 
• Collaborate with business units to understand data needs and translate them into analytical solutions. 
• Perform ad hoc analyses to support operational and strategic initiatives. 
• Monitor key performance indicators (KPIs) and provide recommendations for improvement. 
• Ensure data integrity and accuracy across systems and reporting tools. 
• Support data governance and documentation efforts, including data dictionaries and process documentation. 
• Partner with IT and operations to improve data infrastructure and reporting capabilities. 

What You Have:   

At Synapse Health we’ve intentionally built a culture of kindness, collaboration and creativity, and we consider those qualities to be table stakes for any new team member. Additional requirements include: 

• Bachelor’s degree in Data Science, Statistics, Computer Science, Business Analytics, or a related field. 
• 3+ years of experience in a data analyst or similar role, preferably in healthcare, logistics, or call center environments. 
• Proficiency in SQL and Excel, with experience using data visualization platforms (e.g., Sigma, Snowflake, Power BI, Tableau). 
• Strong analytical and problem-solving skills with attention to detail. 
• Experience working with large datasets and enterprise systems such as ERP or CRM platforms. 
• Excellent communication skills with the ability to translate complex data into clear insights. 
• Familiarity with statistical analysis and data modeling techniques. 
• Lean Sigma certification preferred – Yellow or Green Belt. 

What Sets You Apart:  

• Knowledge of the healthcare or durable medical equipment (DME) industry. 
• Experience with Python or R for data analysis. 
• Familiarity with project management methodologies like Agile or Scrum. 
• Passion for leveraging data to improve business outcomes and customer experience. 

What Sets Us Apart:  

• Professional growth opportunities with compelling career paths 
• Healthy work-life balance culture with paid time off (PTO) 
• Medical, dental and vision insurance for full-time team members 
• 401K savings plan with employer contribution match 

Synapse Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Synapse Health, Inc will never request personal or sensitive information during the recruitment process. Please see our Careers Page for more information to protect yourself from scammers and to learn more about our recruitment process.