BI Manager

| Hybrid
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Creating insights to revolutionize an industryThe opportunity:

Fast, accurate insights are integral in allowing us to fulfill our mission of fixing the user experience in global trade. At Flexport you’ll lead a cross-functional “squad” of data analysts to transform data into action via quantitative strategy, statistical analysis, data visualization, and data modeling initiatives.

You’ll work alongside self-starters interested in solving real-world problems and streamlining the inefficiencies in the complex global trade industry. You’ll have the opportunity to improve an industry by analyzing the new operating system for global trade.

You will:

  • You will lead your data cross-functional domain of data analysts in building self-service tooling (e.g. dashboards, SQL code repositories, data dictionaries, and data catalogs) and advanced analytics to power data use cases throughout the enterprise
  • Develop your analysts along their career paths and skill generation, as their primary coach and support system, connecting them to the rest of development opportunities at Flexport. Successfully setting up our team members for their next role, whatever that may be, is a critical responsibility we take seriously.
  • Be the primary, strategic partner for the senior VP stakeholders supported by your squad: understanding their requirements, interpreting needs into bi-weekly sprint plans, and using your analytical mindset to direct the implementation of solutions ranging from process improvements to statistical models to actionable dashboards.
  • Own the development and execution of your domain’s data roadmap, including product vision, end-to-end project management, and outcome responsibility.
  • Collaborate with your peer analytics managers and data leadership to ideate and implement organizational improvements for Data during Flexport’s high-growth, rapid evolution.
  • Contribute and grow the culture of data excellence on our team by bringing mature empathy, best practices, and processes to our organization.

You should have:

  • Proven experience being a Player-Coach, managing cross-functional teams and projects with multiple contributors.
  • 7+ years of experience in related analytical, business systems and data engineering fields; including 2+ years of experience as a People Manager leading high performance analytical teams, including hiring, coaching, and promoting individual contributors.
  • Experience communicating and strategizing with senior business leadership; next-level communication skills and empathy to understand and discover business pain points and build solutions to improve the user experience at all levels of the global trade process.
  • Proven experience with advanced analytical and statistical methods, including applied work with time series analysis, regression analysis, and experimental design
  • SQL fluency with experience using a scripting language like Python or R; strong Excel fundamentals a plus.
  • Data visualization tool experience, preferably Looker (or Tableau or similar tool)
  • Experience with dbt, Airflow, or similar analytics workflow tools
  • Proven ability to manage competing priorities simultaneously and drive projects to completion.
  • Bachelor's degree in computer science, statistics, mathematics or related field preferred.

You will get:

  • Experience at a fast-growing company that lives and breathes data.
  • The opportunity to take a prominent role defining the culture of our rapidly growing Data org, further maturing an organization that in 3 years has grown 8x and become international across 8 offices
  • The exciting growth challenge to learn to build a self-sustaining, high-impact, fast-moving analytics team
  • Analytical ownership – discover the highest value-add projects and see them through from ideation to impact.
  • Bridge experience into paths in data leadership and management, specifically towards becoming a manager of managers, broader data org leadership, and/or transitioning into product management.

#LI-BN1

About Flexport:

  • We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.

Worried about not having any freight forwarding experience?

  • Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward.
  • What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers.
  • We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.


At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • Google AnalyticsAnalytics
    • PeriscopeAnalytics
    • AsanaManagement
    • ConfluenceManagement
    • TrelloManagement
    • MailChimpEmail

Location

We're located near tons of restaurants and only a 10-minute walk from 3 parks!

An Insider's view of Flexport

What’s the vibe like in the office?

The people in this office are the cream of the crop. They’re down to earth and razor-sharp. You could go up to anyone in the office, ask them a question, and they will stop whatever they were doing and help you out every time.

Victoria

SMB, Account Executive

What's the biggest problem your team is solving?

We are solving the extreme complexity and opacity of trucking coordination and execution in international supply chains. We bring visibility and control to our customers while also reducing operational overhead.

Uri

Director, Engineering

What makes someone successful on your team?

Ownership. Our company is growing quickly and the surface area of our product is growing quickly as well. The strongest contributors identify important projects and see them through completely. They are proactive from the initial research and design phases to the post-launch productive monitoring. As Flexport grows, they emerge as natural leaders.

Max

Senior Staff Engineer

How does your team reward individual success?

Every team member's accomplishments are integral to their peers' success which, in turn, stimulates each of us to celebrate each others wins and nominate one another for projects and roles that facilitate unparalleled career development.

Ellen

Solutions Consultant

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer 100% covered health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), free lunch and snacks, dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Unlimited vacation policy
Flexport's flexible PTO policy allows employees to take as many days off as they need, providing they get manager approval.
Paid volunteer time
Flexport encourages employees to give back with paid volunteer time off up to 10 hours per year.
Paid holidays
Flexport gives all full-time employees paid time off to observe all major holidays.
Paid sick days
Office Perks
Commuter benefits
Flexport offers pre-tax commuter benefits for all full-time employees.
Company-sponsored outings
Company-sponsored happy hours
Pet friendly
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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