Director, Data Engineering, Zoro

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Title: Director, Data Engineering
Location: Chicago, IL
 

Position Overview
As Director of Data Engineering, you will play a crucial role in developing complex data structures and data pipelines. You will work on high-profile advanced data projects that drive the company’s decision-making and strategy. As a key member of the IT Leadership team, you will advance our data engineering capabilities and help the team’s data scientists to analyze data better and faster. Most data and analytics work support Zoro business verticals with similar business functions as identified below.

  • Customer Service
  • Products and Pricing
  • eCommerce
  • Marketing
  • Finance

 

Reporting directly to the CIO this role will play a pivotal role in the effective execution of core and future business initiatives.

 

Job Responsibilities

  • Lead all data engineering activities for Zoro
  • Build a high performing organization
  • Establish systems and processes for data-driven work
  • Work closely with data engineers and data scientists to understand the business problems they are trying to solve and direct them to build the best-suited data structures for their analysis
  • Build strong partnerships with peers across the organization to support data-related goals
  • Continuously build on data engineering learnings and contribute input into best practices to make analytics more effective in future projects.
  • Anticipate data modelers needs and proactively design intuitive data structures
  • Direct and develop other employees to ensure best in class data assets
  • Assess and communicate quality of analytical data
  • Value data integrity by reconciling and documenting it at various stages
  • Discover and explore new sources of data with curiosity and creativity
  • Identify solutions to link new sources to internal data and provide the appropriate level of documentation of sources and technical solutions.
  • Perform requirements planning, monitoring and end-to-end requirements management throughout the data asset development life-cycle
  • Provide thought leadership and direction in the development and delivery of data-driven solutions
  • Lead data remediation efforts

 

Desired Skills

  • Strong problem solving and critical thinking skills
  • Ability to attract, hire and retain top talent by fostering a culture of empowerment and curiosity
  • Experience with development or selection of appropriate models that inform business decisions regarding customer behavior
  • SQL skills required, with a specific focus on large data set manipulation for analytics
  • Ability to communicate effectively to different target audiences
  • Flexible and able to meet changing requirements and priorities
  • Hands on experience looking into data issues leading to resolution or acceptance
  • Ability to operate independently and manage tasks by engaging people across the team
  • Exceptional teamwork skills required to play a key role in cross-functional teams
  • Ability to collaborate and build trusting relationships
  • Natural curiosity to understand the world around you and question as needed
  • Comfortable handling ambiguous concepts and breaking down complex problems into manageable pieces
  • Robust understanding and working with Business Intelligence requirements and reporting in an eCommerce context
  • Demonstrated understanding of B2C and B2B behavior and predictive modeling differences and similarities

 

Required Education/Experience

  • Undergraduate Degree in Computer Science, Engineering, Statistics, Mathematics, Data Analytics, or equivalent
  • Masters or PhD in similar discipline a plus
  • In-depth understanding of data warehousing concepts and design
  • Demonstrated experience building data structures to support analytics/research/predictions in an eCommerce setting
  • Proven record of people and leadership management
  • Experience in R or Python and unstructured data
  • Knowledge of specific ‘Big Data’ technologies such as RedShift and BigQuery
  • Strong business judgment and ability to think through and solve complex problems
  • Comfort with ambiguity and ability to get to the right answer at a reasonable level of precision (“80/20” rule)

 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • DjangoFrameworks
    • Vue.jsFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • OptimizelyAnalytics
    • CanvaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • BasecampManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • HootsuiteCMS
    • Google HangoutsCollaboration
    • SlackCollaboration

Location

One office is located in the West Loop, offering diverse eateries and steps away from nightlife! The other is in the northern suburb of Buffalo Grove.

An Insider's view of Zoro

How do you collaborate with other teams in the company?

The autonomy with which I collaborate with people across our growing company is my favorite aspect of being on the Zoro team. I have the trust and freedom to solve fun problems daily with experts in engineering, design, supply chain, marketing, architecture, and dozens more. The bonus is having the privilege to be my true self in every interaction.

Geremy

Sr. Manager, Project Management

How has your career grown since starting at the company?

I was given the opportunity to broaden my experience by moving into the Finance org. With this move, I have gained a new perspective, which has resulted in an evolving approach to solve business problems. I attribute much of my success and growth to my team, peers, and leadership, and am thankful for their continued support and mentorship.

Nimit

Sr. Manager, Finance

What does your typical day look like?

As a Financial Analyst with Zoro’s Finance team, my typical day starts with generating daily sales reports and sending it over to our headquarters. Then, I talk to business unit owners and gather information that would impact our financials. Zoro has an encouraging collaborative environment…everyone is easily approachable!

Margaret

Sr. Financial Analyst

What are Zoro Perks + Benefits

Zoro Benefits Overview

Very competitive package - beyond your base salary, we offer bonuses, a 401(k) match and additional 401(k) incentive contribution, a full-scope of medical/dental/vision/life insurance benefits, voluntary benefits, shuttle service, a bunch of free food (free coffee, soft drinks, snacks, and free meals from time-to-time). Our North Suburb office has a subsidized café inside our offices that is a breakfast/lunch spot and coffee bar, in addition to a game room, recreation area and a rock room... yes a rock room... bring your axe and rock out on a break!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Through period live trainings and webinars, it is important for all of our Zoro team members to collaborate, ideate, operate without bias!
Mean gender pay gap below 10%
Diversity employee resource groups
Zoro has an Inclusion Council comprised of a diverse group of team member volunteers across all levels within the organization to build awareness and strategize on DEI initiatives.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Optional Voluntary Benefit
Wellness programs
Discount partnership with Sky Fitness.
Team workouts
We've offered yoga, kickboxing, mindfulness, walk-a-thons, and other sessions for our team members to explore ways to strengthen physical, emotional and spiritual wellness.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
3.5% contribution by Zoro on a bi-weekly basis (whether you contribute or not). Additional 3.5% target contribution based on annual company performance.
Company equity
Zoro has a discretionary Long-Term Incentive Program available to certain positions within the organization.
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
We've won a Dave Thomas award for having a solid adoption assistance program - that's pretty cool!
Company sponsored family events
Vacation + Time Off
Generous PTO
Starting at 18 days per year with carryover option of up to 5 days.
Paid volunteer time
We like to give back to the local community. We have team builders focused on helping a variety of philanthropic organizations.
Paid holidays
Zoro offers all employees paid time off to observe all major holidays.
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
In our North Suburb office, we feature shuttle service to/from Buffalo Grove, Highland Park, and Deerfield stops. Also a commuter benefit program available as a voluntary benefit.
Company-sponsored outings
We've done many of these. From ball games to luaus to olympics to the zoo - Zoro finds ways to treat employees to lots of fun.
Free snacks and drinks
All offices feature coffee, soft drinks, sparkling water, tea, popcorn machine, random snacking opportunities, as well as an on-site cafe in our North Suburb office.
Some meals provided
Company-sponsored happy hours
Sometimes happy hours provided by the company, but many team members get together outside of work because they want to, not because they have to!
Onsite office parking
Recreational clubs
Softball, bowling, and dragon boat racing team... yes, dragon boat racing!
Relocation assistance
Fitness stipend
Meditation space
Mother's room
Onsite gym
Buffalo Grove equipped with workout bench, dumbells, free weights, a basketball court, badminton court, ping pong, air hockey, bags, golf net, outdoor volleyball, and we've even played quiddich!
Professional Development
Job training & conferences
Tuition reimbursement
Tuition reimbursement is subject to an application process and appropriate business case for approval. Reimbursements for the first $5,250 & reimbursement at 50% of costs above that annually.
Lunch and learns
Promote from within
Continuing education stipend
Continuing Education stipend is subject to an application process and appropriate business case for approval.
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

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