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Sales Operations Business Analyst

| Chicago

Hireology empowers business owners to build great teams through an innovative, rapidly-evolving technology suite and world-class customer service. Over the last nine years, we’ve grown from a startup to a market-leading organization with over 185 team members and built an award-winning culture that makes this company an amazing place to work. We’re scouring the country for eager, driven, self-starters to join our team to help us deliver on these astronomical expectations.

Hireology seeks a Sales Operations Business Analyst to partner with all of Hireology’s revenue producing teams to assist in defining and executing on our key strategic priorities. This individual will drive reporting and analyzing business trends, participate in strategic planning, and assist in the execution of those strategies. The ideal candidate has impeccable communication skills, rigorous project management discipline, and the analytic curiosity and expertise to drive efficiency, assess performance, and deliver positive business outcomes.

In this role, you will be responsible for:

  • Directly support the head of Retention Operations in executing and achieving company goals through strategic programs and initiatives.

  • Support the evolution, integration, and implementation of systems and processes to meet the rapid growth of the business.

  • Lead business planning initiatives.

  • Manage weekly cadenced business reporting and rhythm of business.

  • Identify reporting issues, gaps in processes, and drive timely resolution.

  • Prepare ad hoc analyses & participate in projects as needed.

  • Develop relationships and processes with sales, marketing, BI, finance, HR, operations, and other stakeholders to identify and address improvement opportunities.

  • Assist Customer Success and Implementation Teams in all operational aspects of executing their day-to-day activities.

So what kind of person are we looking for in this role? We have a unique culture here at Hireology, and the person who will be successful in this role will be:

  • Critical Thinker: You should be able to identify an issue, understand the scale of the issue, brainstorm a solution and prioritize a fix

  • Obsessed with details: Some people call them “the weeds”, but you’re a gardener. You know them intimately, because that’s the only way to know which ones are harmful and which ones are essential.

  • An Effective Communicator: Delivering messages up and down and across the organization requires clarity, diplomacy and discretion - you will need to demonstrate all of those abilities. Please show us how well you communicate in a well written cover letter to this opening.

  • Creative and Curious: You’ll be able to find areas where we can be better and you’ll work across the organization - and outside of it - for the best ways to make them better. Then you’ll make them better. You’ll learn a ridiculous amount, because you have to and because you want to.

  • A Person of Integrity:  Not negotiable in this role or any at Hireology.

Okay, we’ve laid out what the job is - now are you qualified? Here are the minimum qualifications we’re looking for in this role.

  • 3+ years experience in one or a combination of Sales Operations, program management, project management, Sales, and/or Account Management.

  • Experience working within a high-growth, technology company would be highly beneficial.

  • Deep experience with Microsoft Office Suite, including extensive knowledge of Excel

  • Sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results

  • Strong written and verbal communication skills, with a track record of presenting to senior management

  • Ability to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly

  • Rigorous organization, fluent multi-tasking skills, and comfort operating in ambiguous situations

  • Demonstrated ability to define, refine and implement sales processes, procedures and policies

  • Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations

So what can you expect after you apply? You will:

  • Take a brief true/false survey. Be sure to check your email after you apply.
  • Have a phone conversation with someone on our Recruiting team. This is a high-level conversation about you, but also a good opportunity for you to learn more about us.
  • Meet with our Business Operations team. This will be an opportunity for us to get an idea of how you got to where you are, and if where you want to go lines up with where we are going.
  • Provide us some references. We use our automated reference check system for this, so you just give us some names, they fill out a survey, and we are all set.
  • Speak with a member of our senior leadership team. If you have made it this far, just be yourself, and everything will be fine.
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Technology we use

  • Engineering
    • GolangLanguages
    • RubyLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks


Unbeatable office space in downtown Chicago, with views of the Chicago River and Navy Pier.

What are Hireology Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
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