Senior Data Governance Manager

| Chicago
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We are reinventing global trade.

Flexport helps more than 10,000 clients and suppliers lead all aspects of their supply chain operations. Started in 2013, we've raised over $1.3B from investors that include the SoftBank Vision Fund, Founders Fund, Google Ventures and Y Combinator.

With offices and infrastructure on three continents, our team is as global as our client base and we’re excited to continue building a product and service they love. Wherever you are, whichever role you play, you’re guaranteed to share your day with passionate and resourceful team members.

We are looking for a bright, passionate and dedicated individual to join our Security Compliance team in building out Flexport’s Data Governance program. This position will include working closely with Security, Privacy, Operations, Data Analytics, Engineering, and Executive Management. Key responsibilities include implementing and owning a security and privacy first data governance capability to ensure Flexport has high quality information for making management decisions, enabling corporate strategies and meeting regulatory expectations. 


What you’ll do:
  • Establish the Data Governance Program through the design and build of data management, including documentation of ingestion points, process flows, storage, retention and deletion.
  • Partner with Analytics and Engineering teams to provide visualization of the lineage of Flexport customer and enterprise data, highlighting transformations and aggregations from origination through to reporting.
  • Promote a Data Governance culture throughout the organization and help manage data as an asset and minimize data risk; effectively motivate people, instill accountability and demonstrate the value of data across a wide range of individuals including engineers, data analysts, executives, business operations teams, customers, regulators, etc.
  • Oversee, implement, and enforce a Data Governance Framework, Policies, Standards and Controls.
  • Build a roadmap and provide regular reporting on Data Governance metrics and activities.
  • Identify, define, and manage Data Domains and Elements, including the business and technical definitions, metadata and source of truth, and ensuring its full inclusion in the Data Governance tools and workflows.
  • Integrate Data Governance into Flexport’s software product roadmap to make it simple for Flexport customers to understand and control what data is collected and easily manage who has access to that data and for what purpose. The product you’ll help build will make data discovery, access and use – simple, compliant and trustworthy
  • Work with Data Owners throughout the enterprise to define Data Security Requirements for the data under their control
  • Monitor ongoing compliance with the governance program to demonstrate adherence to the Data Governance Framework.
  • Enforce compliance designed to meet international data standards

What you'll bring:
  • End to end knowledge and experience implementing a Data Governance Program and willingness to apply the expertise to Flexport.
  • 5+ years of relevant experience in managing Data Governance programs.
  • Experience with data management tools such as Master Data Management, Metadata Management, Data Quality.
  • Conceptual and functional experience in data processes and data modeling.
  • Strong understanding of the intersection between business, analytics, engineering, and regulatory environments resulting in a proactive approach, focusing on reusable solutions, to improve efficiency and time to insight while minimizing data risk.
  • Understanding of one or more industry and/or compliance regulations – PCI-DSS, HIPAA, ISO 27001, FedRAMP, SOC1/2, International Privacy requirements (Europe, EU Privacy, PAC Rim including Privacy Shield), preferred.
    • Flexport’s Security Program is ISO 27001 based.
  • In-depth knowledge of information security audit, risk management and policy compliance
  • Understanding of enterprise cloud infrastructure and data platforms and software development and delivery practices.
  • Strong listening and presentation skills necessary to understand, communicate with, and persuade, a wide range of audiences.
  • The ability to travel globally, including China and Netherlands, is a firm requirement.
  • Familiarity with the CMMI Institute Data Management Maturity (DMM) Framework is a plus.
  • Familiarity with the freight forwarding/global trade industry is a plus.
Culture & Values 

Learn more at www.keyvalues.com/flexport

About Flexport:

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.

Worried about not having any freight forwarding experience?
  • Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward.
  • What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers.
  • We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success.

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • Google AnalyticsAnalytics
    • PeriscopeAnalytics
    • AsanaManagement
    • ConfluenceManagement
    • TrelloManagement
    • MailChimpEmail

Location

We're located near tons of restaurants and only a 10-minute walk from 3 parks!

An Insider's view of Flexport

What’s the vibe like in the office?

The people in this office are the cream of the crop. They’re down to earth and razor-sharp. You could go up to anyone in the office, ask them a question, and they will stop whatever they were doing and help you out every time.

Victoria

SMB, Account Executive

What's the biggest problem your team is solving?

We are solving the extreme complexity and opacity of trucking coordination and execution in international supply chains. We bring visibility and control to our customers while also reducing operational overhead.

Uri

Director, Engineering

What makes someone successful on your team?

Ownership. Our company is growing quickly and the surface area of our product is growing quickly as well. The strongest contributors identify important projects and see them through completely. They are proactive from the initial research and design phases to the post-launch productive monitoring. As Flexport grows, they emerge as natural leaders.

Max

Senior Staff Engineer

How does your team reward individual success?

Every team member's accomplishments are integral to their peers' success which, in turn, stimulates each of us to celebrate each others wins and nominate one another for projects and roles that facilitate unparalleled career development.

Ellen

Solutions Consultant

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer 100% covered health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), free lunch and snacks, dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Flexport's flexible PTO policy allows employees to take as many days off as they need, providing they get manager approval.
Paid Volunteer Time
Flexport encourages employees to give back with paid volunteer time off up to 10 hours per year.
Paid Holidays
Flexport gives all full-time employees paid time off to observe all major holidays.
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Flexport offers pre-tax commuter benefits for all full-time employees.
Company Outings
Free Daily Meals
Flexport provides catered lunches Monday - Friday and stocks our kitchen with breakfast foods for employees to enjoy in the morning.
Stocked Kitchen
Happy Hours
Pet Friendly
Recreational Clubs
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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